Team/Crew Leader

Sonic (Soar Restaurants)•Haslet, TX
•$10 - $15•Onsite

About The Position

The Team/Crew Leader performs, leads, and supervises basic operational duties to provide quality products and service to guests. The role includes completing and supervising assigned restaurant stations, supporting employee orientation and training, and ensuring company policies and operational standards are followed. The Team/Crew Leader also performs and supervises cleaning and sanitation tasks, leads shift meetings, and reports customer or employee complaints and issues to the Manager on Duty. The position requires a minimum of 30 hours per week, with irregular hours that include nights, weekends, and holidays. It is nonexempt.

Requirements

  • General restaurant or retail knowledge.
  • Basic math and reading skills.
  • Effective verbal and written communication skills.
  • Ability to follow directions.
  • Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.
  • Minimum of 30 hours per week; irregular hours, nights, weekends, and holidays are part of the schedule expectations.

Responsibilities

  • Perform, lead, and supervise assigned station duties, including fountain and frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food preparation, and drive-thru if applicable, to meet operational standards.
  • Assist with new employee orientation and training.
  • Comply with company policies, procedures, and operational standards.
  • Perform, lead, and supervise regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
  • Maintain regular attendance.
  • Lead shift meetings.
  • Report customer or employee complaints and issues to the Manager on Duty.
  • Move and stock food product weighing up to 50 pounds.
  • Perform other job-related duties as assigned or required.
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