Team/Crew Leader

Sonic (Soar Restaurants)•Orlando, OK
•$16 - $18•Onsite

About The Position

The Team/Crew Leader performs, leads, and supervises basic operational duties to provide quality products and service to guests. The role performs and oversees assigned station duties, supports new employee orientation and training, follows company policies and operational standards, and carries out regular cleaning and sanitation duties. The position requires regular attendance and a minimum of 30 hours per week, with irregular hours that may include nights, weekends, and holidays. The role reports to the Manager on Duty (MOD) and is classified as nonexempt.

Requirements

  • General restaurant or retail knowledge.
  • Basic math and reading skills.
  • Effective verbal and written communication skills.
  • Ability to follow directions.
  • Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.
  • Ability to work a minimum of 30 hours per week, with irregular hours that may include nights, weekends, and holidays.

Responsibilities

  • Perform, lead, and supervise assigned station duties, including fountain and frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru when applicable, to meet operational standards.
  • Assist with new employee orientation and training.
  • Comply with company policies, procedures, and operational standards.
  • Perform, lead, and supervise regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
  • Maintain regular attendance.
  • Lead shift meetings.
  • Report customer or employee complaints and issues to the Manager on Duty.
  • Move and stock food product weighing up to 50 pounds.
  • Perform other job-related duties as assigned or required.
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