Team/Crew Leader

Soar QSR • Madison, AL

4d • Onsite

About The Position

The Team/Crew Leader performs, leads, and supervises basic operational duties to provide quality products and service to guests. The role includes carrying out assigned restaurant stations, helping orient and train new employees, maintaining company policies and operational standards, and completing cleaning and sanitation duties. The position requires a minimum of 30 hours per week, with irregular hours that may include nights, weekends, and holidays. The work takes place in a restaurant environment and includes standing, bending, reaching, moving, stooping, stretching, lifting, and exposure to heat, hot liquid shortening, freezer conditions, and occasional extreme weather temperatures.

Requirements

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Perform, lead, and supervise assigned station duties, including fountain and frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru when applicable, to meet operational standards.
• Assist with new employee orientation and training.
• Comply with company policies, procedures, and operational standards.
• Perform, lead, and supervise regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
• Maintain regular attendance.
• Lead shift meetings.
• Report customer or employee complaints and issues to the Manager on Duty.
• Move and stock food product weighing up to 50 pounds.
• Perform other job-related duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed