Team Coordinator - Hospice

BrightSpring Health Services • Jackson, WI

9d • Onsite

About The Position

Allay Hospice is seeking a full-time Team Coordinator in Jackson, Wisconsin. The position provides behind-the-scenes administrative and coordination support to clinical leaders and care teams, helping maintain organized operations and support patients and families. The role includes managing records and supplies, handling calls and mail, entering information into electronic systems, assisting with scheduling and patient transitions, supporting employee-record functions, and helping ensure compliance with hospice policies and Medicare regulations. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• High school diploma or GED.
• At least two years of administrative healthcare work experience.
• Ability to maintain orderly files, supplies, and office systems.
• Verbal and written communication skills for interacting with patients, families, and staff.
• Familiarity with data-entry systems such as HCHB and basic office software.
• Understanding of Medicare documentation standards and referral/intake.

Nice To Haves

• Administrative healthcare experience in hospice and/or home health operations.

Responsibilities

• Provide administrative support to clinical leadership and care teams.
• Maintain organized patient records, office files, and supplies.
• Answer phones, manage mail, and assist visitors professionally.
• Track and order medical equipment and office supplies.
• Enter data into electronic systems, including HCHB, and set up clinician tablets.
• Assist with scheduling, admissions, discharges, and team coordination.
• Support HR functions, such as maintaining employee records.
• Help ensure compliance with hospice policies and Medicare regulations.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
• Tuition discounts and reimbursement.
• 401(k) with company match.
• Generous paid time off.
• Mileage reimbursement.
• Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED