Team Captain Off Field Operations

DICK'S Sporting Goods • Silverdale, WA

1d • $53,500 - $67,500

About The Position

The Team Captain of Off Field Operations leads inventory, fulfillment, and stockroom execution to ensure store processes run efficiently. The role coaches teammates and supports store performance through strong operational execution, helping keep the store fast, accurate, and ready to serve athletes. The position also contributes to athlete experiences, merchandising standards, operational planning, staffing, and the development and performance of direct reports.

Requirements

• High school diploma or equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience.

Nice To Haves

• Previous people leadership experience.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate, and knowledgeable information about products and assortment.
• Uphold company merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote and lead company programs, including customer loyalty participation, warranty sales, and private label credit card enrollment.
• Work with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans and operational plans for assigned departments.
• Execute plans, assess their effectiveness, and make adjustments using independent judgment and analysis.
• When the sole leader in the building, act as Head Coach and oversee store operations, including opening and closing, Front End and Cash Office functions, and teammate supervision.
• Communicate departmental goals and plans to direct reports, assign workloads based on skill levels, and monitor progress against plans and store goals.
• Develop schedules for direct reports and adjust staffing to meet athlete traffic demands and complete operational and merchandising initiatives while meeting payroll and financial goals.
• Lead sourcing, interviewing, hiring, onboarding, and retention of direct reports in areas of oversight.
• Train, coach, provide feedback and development, recognize, and motivate teammates throughout their employment.
• Manage teammate performance, including annual reviews, promotional recommendations, accountability, and termination recommendations.
• Create an environment where teammates and athletes are welcome and treated with respect.
• Enforce safety, loss prevention, standard operating procedures, and applicable external laws and guidelines; hold teammates accountable for compliance.

Benefits

• Competitive total rewards package that could include incentive, equity, and benefits.
• Generous suite of benefits.
• Compliance with state paid leave requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED