TDS Operations Analyst II

TD•Toronto, ON

22h•CA$59,500 - CA$84,000•Onsite

About The Position

This role involves leading diverse stakeholders, analyzing impacts on customers, employees, processes, and technology, and managing project deliverables related to business requirements. The analyst will contribute to change management best practices, collaborate with project managers and business sponsors, and lead requirements management for projects of varying risk levels. The position requires proficiency in data mining, statistical analysis, and translating complex processes into visual maps. The analyst will work with minimal management guidance and gain a strong understanding of business and user interaction with technology throughout project delivery.

Requirements

3-5 years related experience in project management is an asset
Experience with Capital Markets and Trade Lifecycle is an asset
Knowledge of Financial Instruments and Products is an asset
Prior experience with any of the following regulatory reporting (OSC, CFTC, EMIR, MAS, LOPR, MIFID, SFTR, IIROC, CAT, FINRA, SEC)
Experience working with Excel, Visio, Project Plan, PowerPoint
Alteryx, Python, SQL, Java, Tableau knowledge is a strong asset
Business Analysis Accreditation is an asset
Postgraduate degree in relevant discipline (Statistics, Data Analytics, Economics) is an asset

Responsibilities

Lead a diverse range of stakeholders; communicate effectively by adapting style and technique to a diverse audience
Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach
Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions
Identify scope changes and complete analysis to determine impact to project benefits and risks
Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state
Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements.
Align decisions to TD’s risk appetite
Contribute to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
Adhere to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
Own and complete relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities
Take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
Support implementation / post implementation activities as defined in the project plan
Forecast, define and manage the requirements effort including cost and timeline
Support the Request for Information (RFI) or Request for Proposal (RFP) with vendors if required
Contribute to the development of the seed funding request by ensuring project scope and benefits are clearly articulated and risks are identified
Ensure accuracy of the business requirements documentation to mitigate against project changes and reduce/manage cost to the project
Critique and analyze requirement change requests to challenge impact to original business need as defined by project charter
Deliver detailed level requirements to support downstream estimates and delivery of business case anchored to business requirements
Contribute to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
Continuously enhance knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
Lead, motivate and develop relationships with the business, stakeholders, and technology partners to develop productive working relationships
Engage, enable and lead stakeholders to agreement /consensus on the business requirements
Prioritize and manage work load and capacity to deliver on project milestone dates
Own development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
Foster a collaborative team environment by participating in team meetings and reward & recognition programs
Contribute to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
Proficiency with data mining and statistical analysis
Analyze data for trends and patterns
Translate complex business and operational processes into coherent visual process maps
Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
Work performed under minimal management guidance and supervision
Document current state, define future state, and identify gaps