TDS Operations Analyst II

TD•Toronto, ON

23h•CA$59,500 - CA$84,000•Onsite

About The Position

As a top 10 North American bank, TD aims to stand out from its peers by having a differentiated brand. Anchored in our proven business model and rooted in a desire to give our customers, communities and colleagues the confidence to thrive in a changing world. The TD Framework embodies our culture and guides our behavior as we execute on our business strategy of being a premier Canadian retail bank, a top U.S. retail bank, and a leading Wholesale business aligned with our retail franchise. With offices located around the world, the strength of TD Securities Global Operations and Business Services lies in the diverse and dynamic group of individuals who provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of TD Securities. The FX Global Capital Markets Operations team is part of Global Operations and Business Services and partners with multiple Sales & Trading teams and other areas within TD Securities globally to mitigate risk for the Dealer and our clients. We strive to empower innovation while maintaining strong partnerships with the businesses we support as part of our high-performance culture. We are a global team with teams also located in London and Singapore and responsible for performing operational risk management functions to protect the accuracy and efficiency at every step of the FX trade life cycle. The team is heavily involved in strategic initiatives and projects, business development and process improvements to optimize efficiency, enhance client service levels and reduce risk.

Requirements

Bachelor's/University degree or equivalent experience
Minimum of four (4) years of related industry experience, preferably in Capital Markets or Investment Banking with knowledge of FX products, including Spot/Forwards, Swaps, Non-Deliverable Forwards (NDF’s) and OTC FX Options.
Excellent interpersonal and communication skills with the ability to build strong relationships
Meticulous attention to detail along with a risk management and analytical mindset
Solid understanding of position and cash reconciliation
General Ledger (GL) system experience and basic accounting skills
Working knowledge of SWIFT messaging and international payment formatting
Excellent time management skills with the ability to meet critical deadlines in a fast-paced environment
Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook); technical proficiency in Excel is a must, including VBA (able to understand macros) and SQL (can write simple queries)
Ability to work independently and perform under pressure with confidence
Strong ability to problem-solve and prioritize work
Team player with a positive attitude and strong work ethic

Responsibilities

Ensure FX transactions including trades, settlements and lifecycle management transactions are properly managed, posted and reported accurately to clients daily.
Investigate any trade discrepancies that may result in a significant risk and/or loss to the Bank and immediately escalate to management and Sales & Trading teams.
Investigate missing funds, reach out to counterparties and brokers to obtain Swift of payment and liaise with treasury to settle.
Overall accountability and governance of cash break investigations liaising with clients, correspondent banks, Sales & Trading and other partners to resolve within procedural guidelines.
Develop and maintain sound working relationships with our clients and internal groups to ensure a high level of service is provided on an ongoing basis.
Explore and deliver process improvements to drive efficiency and streamline the FX trade life cycle.
Be accountable for own work and sometimes others; act as an escalation point for others in own team
Assist colleagues in maintaining business processes and providing second level verification of manually entered transactions.