Operations Analyst II
About The Position
In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Corporate Trust (CCT) Document Custody provides document review, certification, and safekeeping services for our clients. Clients include investment banks and government agencies, as well as internal teams. The Custody team reviews and holds residential mortgages, commercial mortgages, and asset-backed securities in paper and digital formats. As our Operations Analyst II, you will facilitate, directly and through line of business partners, projects, and work efforts to maintain processes, reporting, and efficiency improvements for the department. The Operations Analyst II works both independently and with business partners on moderately complex issues and projects.
Requirements
- Strong attention to detail, self-motivated, and ability to multi-task in a deadline-driven environment.
- Experience with Document Custody’s processes and procedures.
Responsibilities
- Support line of business initiatives and projects to ensure that Document Custody procedures and Investor/Agency guidelines are followed.
- Look for efficiencies and improvements to processes and make recommendations to management.
- Comply with Information Security and Records Management Policies.
- Demonstrate job relevant knowledge and essential skills to meet managerial expectations and competencies.
- Assess and provide analysis of reports requested by management accurately and on time.
- Assist relationship management by reviewing client agreements to create review checklists specific to clients' needs.
- Support client data transfers and work to create automation to streamline the process.
Benefits
- Paid parental leave
- flexible working
- caring and inclusive culture
- Health and wellbeing rewards
- paid time off
- observed holidays
- medical, dental and vision plans
- 401k matching
- setting aside salary to purchase shares in our company
- tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
- short and long-term disability benefits
- life insurance
- supplemental life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
