TDS Operations Analyst II

TDToronto, ON
CA$59,500 - CA$84,000Onsite

About The Position

The Analyst is part of a team of 15, reporting to the Group Manager Loans & Settlements. The individual will be responsible for the handling of credit, supply chain and trade loans administration and Trade Finance settlements. The Global Trade Finance Operations International processing hub is located in Montreal with spoke locations in Vancouver, Calgary, Toronto, Houston and Singapore. We are a team of over 60 experienced professionals who offer a full range of trade products and are dedicated to providing world class service to our customers located all over the globe.

Requirements

  • 3 years' experience in a credit environment.
  • Highly organized and have ability to work within stringent deadlines.
  • Position requires strict attention to accuracy, details and timelines.
  • Possesses strong analytical and problem solving skills and sound judgment.
  • Possesses experience in loan administration and non-negotiable documentation.
  • Be flexible to handle change, innovative, proactive, self-starter.
  • Excellent communication skills (oral and written), and ability to interact with Senior Management.
  • Knowledge of Microsoft Office Suite required.

Nice To Haves

  • Certified Documentary Credit Specialist (CDCS) accreditation is an asset.
  • Bachelor's degree in finance, International Business, or other related discipline an asset.
  • Knowledge of URR725, UCP600, URC522 are an asset.
  • Knowledge of Trade 360 system and Loan IQ are an asset.
  • Spoken and written knowledge of French language is an asset.

Responsibilities

  • Subject matter expert for the administration of the Trade loans portfolio of over $3 billion, for foreign borrowers, Export Credit Agency (ECA) insured loans, syndicated loans, and any other Trade finance structured financing.
  • Manage the end-to-end process of the Supply Chain and Letter of Credit portfolio.
  • Reconcile the Supply Chain payments received with the payment report from the agent and the outstanding loan balance in LoanlQ.
  • Create deals, facilities, and process/release transactions in LoanIQ for ECA, Supply Chain and Letter of Credit portfolios.
  • Provides consultation to stakeholders in the structuring of Trade loans.
  • Manage credit limits.
  • Review, verify, validate, and ensure all required documentation and approvals are in place prior to approving and executing credit requests, loan funding and/or other payment related functions.
  • Review and ensure documentation such as loan summary, loan agreement, Cairo, Documentary Letters of Credit & Collections' terms, and conditions, etc. are read and understood before processing and/or releasing any transaction.
  • Execute, review, and approve transactions and ensure all payments and fees, receivables and cash flows are properly settled.
  • Process, verify and validate work of team members.
  • Prioritize and manage own workload and that of the team to complete and deliver transaction processing or other processing activities accurately and timely as per the business Service Level Agreement.
  • Support the team by continuously developing knowledge and participate fully in promoting team effectiveness and positive work environment.
  • Ensure due diligence is complete prior to release of all settlement transactions: AML scrubs, discrepancies of any kind, beneficiaries, foreign bank SWIFT notifications.
  • Follow firm and industry regulations and operating practices in completing and recording transactions including AML Enhanced Due Diligence and Anti-Boycott Procedures.
  • Deliver efficient, legendary customer service by: Managing client and bank correspondence while developing and maintaining working relationships with internal/external partners.
  • Having oversight of escalated customer issues with prompt attention to communication geared to key stakeholders.
  • Adhering to TD compliance and operating standards – focus on transactional validation and team workflow.
  • Settlement transactions validated against UCP & URC Rules Internal service delivery standards and exceptions to meet customer deadlines.
  • Complete investigations and escalate nonstandard, high-risk transactions or other activities as appropriate.
  • Escalate customer/processing issues and gaps where necessary to ensure legendary service is maintained.
  • Execute processing responsibilities involving one or more of the following: Transactions or activities with a lack of market standards or practices. Non-standard processing environment. Multiple step transactions. Several systems or applications. A combination of manual and automated environments. Multiple jurisdictions (currencies, time zones).
  • Execute on all daily, weekly, monthly, and quarterly reports to internal and external partners.
  • Execute on ad-hoc and other requests.
  • Identify areas of improvement; recommend, lead, implement and monitors the achievement of process enhancements to reduce redundancy.

Benefits

  • health and well-being benefits
  • savings and retirement programs
  • paid time off
  • banking benefits and discounts
  • career development
  • reward and recognition programs
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