TCM Care Manager

Hope Services•Fayetteville, NC
•Hybrid

About The Position

Hope Services, LLC provides evidence-based mental health services to children, adolescents, and families. The TCM Care Manager promotes whole-person, integrated care by planning and coordinating care, tracking progress, closing gaps in care, monitoring individuals, and working toward key goals in tailored plans related to behavioral health, mental health, and physical health. The role involves direct patient contact, including appointments in patients’ homes and in the community. This is a hybrid position with some work in the office. The Care Manager reports to the Care Manager Supervisor. The applicant must be a qualified professional and must not be licensed or provisionally licensed.

Requirements

  • A four-year degree in Human Services.
  • At least two years of full-time experience.
  • Experience with NC Tailored Care Management.
  • Must be a qualified professional who is not licensed or provisionally licensed.
  • Comfort with direct patient contact, including in-home and community appointments.

Responsibilities

  • Promote whole-person, integrated care.
  • Plan and coordinate care for individuals.
  • Track care and close gaps in care.
  • Monitor individuals’ care.
  • Work toward key goals in tailored plans related to behavioral health, mental health, and physical health.
  • Meet directly with patients, including through in-home and community appointments.

Benefits

  • Ongoing support and professional development.
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