TCM Care Manager Supervisor

Hope Services • Raleigh, NC

20d

About The Position

Hope Services, LLC provides evidence-based mental health services to children, adolescents, and families. The organization supports a diverse team of behavioral health professionals through ongoing support, professional development, and proven treatment models.

The TCM Care Manager Supervisor is a full-time salaried leadership role responsible for clinical, administrative, and operational supervision of the Care Management Team, while promoting whole-person, integrated care. The team may include up to 8 Care Managers and 3 Extenders.

Requirements

• Be provisionally or fully licensed as an LCSW, LCMHC, LPA, LMFT, or RN.
• Have at least 3 years of experience providing care management, case management, or care coordination.

Nice To Haves

• Experience working with individuals with co-occurring Behavioral Health and I/DD needs.

Responsibilities

• Provide clinical and administrative supervision to the Care Management Team.
• Lead staff recruitment, onboarding, training, performance management, discipline, and termination processes.
• Ensure quality service delivery and compliance with service definitions by facilitating case conferences, conducting record audits, observing team performance, and participating in home visits and Child and Family Team (CFT) meetings.
• Ensure timely and accurate documentation of Care Management activities in accordance with policy and program requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed