About The Position

We are looking for an outgoing, confident professional Manager, who can start friendly conversations with Walmart shoppers, explain the value of our services, and turn those conversations into appointments and loyal clients. If you enjoy meeting people, earning their trust, and delivering accurate tax preparation, we want to meet you. Situated within one of the largest retailers, Walmart, you'll have the opportunity to tap into a vast customer base and experience the rewards of handling a larger book of business, allowing you the potential to earn salary plus higher bonus based on your performance.

Requirements

  • Experienced Tax Preparation Manager
  • Outgoing, confident professional
  • Ability to start friendly conversations with shoppers
  • Ability to explain the value of services
  • Ability to turn conversations into appointments and loyal clients
  • Enjoy meeting people, earning their trust, and delivering accurate tax preparation
  • Advance computer skills
  • PTIN Certification

Nice To Haves

  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Corporate discount program
  • Jackson Hewitt Tax preparation training
  • Continuing tax education

Responsibilities

  • Lead daily kiosk operations and help your team deliver welcoming, professional services
  • Proactively engage shoppers walking past the kiosk with a friendly, respectful approach
  • Explain Jackson Hewitt's services, answer questions, and invite prospective clients to schedule an appointment
  • Prepare and review individual tax returns accurately, following applicable IRS requirements, and company policies
  • Explain tax results clearly so clients can understand their tax returns and feel confident in your work
  • Coach team members on customer service, shopper engagement, and appointment conversion
  • Follow up with interested prospects within one day and contact returning clients on daily basis
  • Take ownership of appointment calendar, completed tax returns, and client retention goals.
  • Protect client information and maintain an organized, professional kiosk.
  • Attend weekly meetings with Walmart Employees - with approval from Walmart Manager
  • Complete Jackson Hewitt tax preparation training, and demonstrate a willingness to learn

Benefits

  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Corporate discount program
  • Jackson Hewitt Tax preparation training
  • Continuing tax education
  • Opportunity to earn unlimited bonuses
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