EXPERIENCED TAX PREPARATION MANAGER - JACKSON HEWITT AT WALMART KIOSK
Jackson Hewitt - 1925•Hamilton Township, NJ
•$20 - $25•Onsite
About The Position
We are looking for an outgoing, confident, and people-friendly Manager to lead daily kiosk operations within a Jackson Hewitt kiosk located inside Walmart. This role involves engaging shoppers, explaining services, scheduling appointments, preparing and reviewing tax returns accurately, and coaching team members. The position offers the opportunity to manage a larger book of business and earn a competitive salary plus performance-based bonuses.
Requirements
- Experienced Manager
- People Friendly
- Outgoing
- Confident professional
- Ability to start friendly conversations with Walmart shoppers
- Ability to explain the value of our services
- Ability to turn conversations into appointments and loyal clients
- Enjoy meeting people
- Enjoy earning their trust
- Enjoy delivering accurate tax preparation
- Advance computer skills
Nice To Haves
- Jackson Hewitt tax preparation training
- Continuing tax education
Responsibilities
- Lead daily kiosk operations and help your team deliver welcoming, professional services
- Proactively engage shoppers walking past the kiosk with a friendly, respectful approach
- Explain Jackson Hewitt's services, answer questions, and invite prospective clients to schedule an appointment
- Prepare and review individual tax returns accurately, following applicable IRS requirements, and company policies
- Explain tax results clearly so clients can understand their tax returns and feel confident in your work
- Coach team members on customer service, shopper engagement, and appointment conversion
- Follow up with interested prospects within one day and contact returning clients on daily basis
- Take ownership of appointment calendar, completed tax returns, and client retention goals
- Protect client information and maintain an organized, professional kiosk
- Attend weekly meetings with Walmart Employees - with approval from Walmart Manager
- Complete Jackson Hewitt tax preparation training, and demonstrate a willingness to learn
- Demonstrate advance computer skills
Benefits
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Company parties
- Employee discounts
- Competitive salary
- Opportunity to earn unlimited bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
