Experienced Tax Preparer - Walmart Kiosk - 3 locations
About The Position
Experienced Tax Preparers are needed for an exciting opportunity at Walmart Kiosks across 3 locations. This role offers flexible schedules and the chance to leverage your tax expertise, business background, and knowledge of tax laws. You will provide exceptional client service while connecting with clients in a fun, fast-paced environment. Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
Requirements
- 2+ seasons of previous experience completing individual tax returns.
- Passion for engaging with passing Walmart shoppers, and convert the conversations into appointments
- Availability for required schedule, including evenings and weekends.
- Ability to obtain your PTIN number from the IRS
- Excellent computer skills.
- Willingness to learn.
- Experience in customer relations, customer service, engage customers, and provide answers to their questions.
Nice To Haves
- Previous tax office experience, retail sales, customer acquisition, is strongly preferred.
Responsibilities
- Lead daily kiosk operations, check supplies, distribute Jackson Hewitt flyers to shoppers walking by
- Proactively engage shoppers walking past the kiosk with a friendly, respectful approach
- Explain Jackson Hewitt's services, answer questions, and invite prospective clients to schedule an appointment
- Prepare and review individual tax returns accurately, following applicable IRS requirements, and company policies
- Explain tax results clearly so clients can understand their tax returns and feel confident in your work
- Coach team members on customer service, shopper engagement, and appointment conversion
- Follow up with interested prospects within one day and contact returning clients on daily basis
- Take ownership of appointment calendar, completed tax returns, and client retention goals.
- Protect client information and maintain an organized, professional kiosk.
- Attend weekly meetings with Walmart Employees - with approval from Walmart Manager
- During the meeting with Walmart Employees, inform them that they get 33% discount from Jackson Hewitt Tax Service
- Complete Jackson Hewitt tax preparation training, and demonstrate a willingness to learn
- Demonstrate advance computer skills
Benefits
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedules
- Free tax preparation training
- Free continuing tax education
- Discounted tax return for you (terms apply)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
