EXPERIENCED TAX PREPARATION MANAGER - JACKSON HEWITT AT WALMART KIOSK
About The Position
We are looking for an outgoing, confident, and people-friendly Manager to lead daily kiosk operations within a Jackson Hewitt kiosk located at Walmart. This role involves proactively engaging Walmart shoppers, explaining the value of Jackson Hewitt's tax preparation services, converting conversations into appointments and loyal clients, and preparing and reviewing individual tax returns accurately. The Manager will also coach team members, follow up with prospects, manage appointment calendars and client retention goals, protect client information, and attend meetings with Walmart employees. The position offers the opportunity to tap into a vast customer base, handle a larger book of business, and earn a competitive salary plus performance-based bonuses.
Requirements
- Outgoing, confident professional Manager
- Ability to start friendly conversations with Walmart shoppers
- Ability to explain the value of our services
- Ability to turn conversations into appointments and loyal clients
- Enjoy meeting people, earning their trust, and delivering accurate tax preparation
- Demonstrate advance computer skills
Nice To Haves
- Experience in tax preparation
Responsibilities
- Lead daily kiosk operations and help your team deliver welcoming, professional services
- Proactively engage shoppers walking past the kiosk with a friendly, respectful approach
- Explain Jackson Hewitt's services, answer questions, and invite prospective clients to schedule an appointment
- Prepare and review individual tax returns accurately, following applicable IRS requirements, and company policies
- Explain tax results clearly so clients can understand their tax returns and feel confident in your work
- Coach team members on customer service, shopper engagement, and appointment conversion
- Follow up with interested prospects within one day and contact returning clients on daily basis
- Take ownership of appointment calendar, completed tax returns, and client retention goals.
- Protect client information and maintain an organized, professional kiosk.
- Attend weekly meetings with Walmart Employees - with approval from Walmart Manager
- Complete Jackson Hewitt tax preparation training, and demonstrate a willingness to learn
Benefits
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Corporate discount program
- Jackson Hewitt Tax preparation training
- Continuing tax education
- Opportunities for advancement within the organization
- Opportunity to earn unlimited bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
