Tax Credit Community Manager - New Property

SANDALWOOD MANAGEMENT•Spring, TX

18d•$73,000 - $75,000•Onsite

About The Position

We are seeking a dynamic and experienced Tax Credit Community Manager to oversee a new property. This full-time role involves managing all aspects of property operations, including leasing, resident relations, staff supervision, financial management, and marketing. The ideal candidate will have a strong background in property management, particularly with tax credit properties, and a commitment to providing excellent customer service and building a strong community.

Requirements

3+ years of Property Manager experience
Experience in Yardi property management software
LIHTC, Sec8, HUD experience
Ability to work weekends
Knowledge of Fair Housing Laws
Lease up experience
Strong Admin and Management skills
Valid driver's license
Successfully pass pre-employment background check and drug test

Nice To Haves

Bilingual English/Spanish

Responsibilities

Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc.
Maintain excellent customer service, delighting residents with proactive service and quick, accurate response to inquiries and requests.
Understand financial goals and operate the asset in the owner's best interest in accordance with the Policies & Procedures Manual.
Maintain an excellent customer service relationship with residents and property owners, responding to inquiries or concerns promptly and courteously.
Supervise entire on-site staff, including Assistant Community Manager, Leasing Consultant(s), Community Service Supervisor/Assistant Community Service Supervisor, Maintenance Technician(s), Make-Ready Technician(s), Groundskeeper(s), Porter(s), and Housekeeper(s).
Build high performing, harmonious on-site teams by training and coaching talented individuals.
Maintain accurate records of all community transactions (rent rolls, delinquency reports, move-in/move-outs, etc.).
Prepare annual budgets and income projections.
Ensure that all rents and late fees/check charges are collected, posted, and deposited.
Generate necessary legal action, documents, and processes in accordance with state and company guidelines.
Ensure that invoices are submitted to the corporate office for payment, handle petty cash and all funds.
Build a sense of community through resident functions and other communication strategies.
Plan weekly/daily office staff schedules and assignments and ensure all personnel-related administrative processes are executed on a timely basis.
Oversee outside contract vendors.
Ensure the property is rented to capacity by implementing creative marketing strategies and developing a top-performing team of leasing professionals.
Oversee or manage all details of resident move-ins and move-outs, giving special attention to apartment inspections, utilizing in-house employees or outside contractors/vendors as needed.
Coordinate maintenance schedule and assignments with the Maintenance Supervisor.
Ensure that vacated apartments are walked in a timely manner and in accordance with company policy.
Prepare the Statement of Security Deposit in a timely manner.