Tax Compliance Officer III

State of Vermont • Calais, VT

11d • $54,038 - $84,365 • Onsite

About The Position

The Vermont Department of Taxes' Compliance Division seeks a talented individual to support public programs through the accurate and equitable collection of Vermont taxes. This position will be involved with the review of taxpayer records for compliance and providing education to taxpayers. The Compliance Division is responsible for promoting and ensuring Vermont taxpayer compliance, with a focus on early intervention, education, outreach, and fairness. We value service, integrity, and employee growth, as we aim to support Vermont communities effectively and efficiently. Our team includes auditors, tax examiners, analysts, tax collection agents, and support staff.

Requirements

• Three (3) years or more of experience in collection of debts, adjustment of claims, determination of financial responsibility, handling accounts receivable, negotiating, or investigation of financial background.
• OR Four (4) years of more of experience in tax preparation or relatable customer service experience.
• Candidates must agree to be fingerprinted and pass a background check to be eligible for this position, which will involve access to sensitive federal tax information.

Nice To Haves

• Be inquisitive, collaborative, digitally proficient and self-motivated
• Have a desire to learn new skills and software used for tax administration
• Excellent communication skills, including the ability to communicate challenging topics to individuals with varied backgrounds.
• Holistic thinker, ability to connect the dots to assist taxpayers in achieving compliance.
• Thrives in a busy work environment.
• Has a growth mindset, is flexible and adaptable in a changing work environment.

Responsibilities

• Collect unpaid taxes on behalf of the state via phone, or otherwise
• Arrange formal payment agreements, propose settlements, and when appropriate, waive selected penalties
• Establishment of personal liability and initiating bank/wage garnishment orders and property liens.
• Education and outreach to taxpayers to promote and achieve voluntary compliance

Benefits

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed