Task Force Maintenance Manager

MHG Hotels•Indianapolis, IN

3d•Hybrid

About The Position

The Task Force Maintenance Manager must be able to travel and support all hotels in the portfolio as needed. This role makes a difference by having a warm, people-oriented demeanor, a team-first attitude, and a knack for problem solving, making an immediate impact. The Task Force Maintenance Manager will travel to all hotels in the portfolio to support the maintenance effort on an interim basis, maintain a friendly, cheerful, and courteous demeanor always, respond and attend to guests repair requests, and communicate with guest/customers to resolve maintenance issues. They will also perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required, including flipping/inspecting mattresses, box springs, and assembling bed frames. This role involves visually inspecting tools, equipment, or machines, displaying above average engineering operations skills and strong general mechanical ability, and advanced knowledge or ability to acquire knowledge in various categories such as air conditioning and refrigeration, electrical, mechanical, plumbing, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building. The manager will perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and complete thorough clean-up of painting or repair areas. They will also be responsible for inspecting and repairing grout and caulking, maintaining the pool, chemicals, and pool equipment, and testing, troubleshooting, and performing basic repairs on all types of equipment (e.g., plunge toilets, change toilet seats, unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replacing electrical switches and outlets, and other guestroom items. Additionally, they will program TVs, perform general housekeeping and engineering-related inventory duties, and use the Lockout/Tagout system before performing maintenance work. The role requires following company safety and security policies and procedures, reporting accidents, injuries, and unsafe work conditions, and protecting company assets. Developing relationships with all departments and communicating regularly is also key.

Requirements

Travel and have a professional demeanor
A welcoming personality
Must be able to engage easily and actively connect with others
Be genuinely caring and compassionate and visibly demonstrate desire to understand others
Have natural instincts for problem solving
Speak with others using clear and professional language
Develop and maintain positive working relationships with others, support team and to reach common goals, and listen and respond appropriately to concerns of other employees
Clean professional appearance
Standing and walking for long periods of time, or entire shift
Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Move, lift, carry, push, pull and place objects weighing less than 50 pounds without assistance and heavier lifting or movement tasks with assistance
Move up and down stairs, service ramps, and/or ladders
Reach overhead and below knees, including bending, twisting, pulling and stooping
Perform other reasonable job duties as requested by Supervisors

Nice To Haves

Above average engineering operations skills
Strong general mechanical ability
Advanced knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building

Responsibilities

Travel to all hotels in the portfolio to support the maintenance effort on an interim basis
Maintain a friendly, cheerful, and courteous demeanor always
Respond and attend to guests repair requests
Communicate with guest/customers to resolve maintenance issues
Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required, including flipping/inspecting mattresses, box springs, and assembling bed frames
Visually inspect tools, equipment, or machines
Display above average engineering operations skills and strong general mechanical ability
Display advanced knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building
Perform all surface preparation, painting, minor drywall and wood trip repair, light bulb and A/C filter replacement and complete thorough clean-up of painting or repair area
Inspect and repair grout and caulking
Maintain pool, chemicals and pool equipment
Test, troubleshoot and perform basic repair on all types of equipment (i.e. plunge toilets, change toilet seats, and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items
Program TV’s and perform general housekeeping and engineering-related inventory duties
Use the Lockout/Tagout system before performing maintenance work
Follow company safety and security policies and procedures; report accidents injuries and unsafe work conditions
Protect company assets
Develop relationships with all departments and communicate regularly