Task Force General Manager (Temporary)

Kimpton Hotels & Restaurants•Charlotte, NC

8d•$150,000 - $180,000•Onsite

About The Position

The Task Force General Manager is responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product. This role involves encouraging a positive work environment for all employees and embodying Kimpton's values, teamwork, and performance.

Requirements

2 to 4 years of upper-level management experience in hospitality.
Ability to encourage, lead and manage a team by example.
High level of creativity, enthusiasm and flexibility!
Strong computer skills including Word and Excel.
Must possess excellent interpersonal skills both internally and externally.
Ability to convert vision into specific and tangible actions to benefit the property.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Develop, implement, monitor, and participate in comprehensive sales and marketing strategies to achieve maximum occupancy and average rates for the hotel.
Work directly with the ownership group to strategize and implement projects that will assist with business growth.
Coordinate and assist with guest satisfaction and guest resolutions.
Maintain a cross-relationship with the restaurant and/or spa, working as a team to promote the success of the entire Kimpton property.
Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping, and through the capital budgeting process.
Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls for the proper handling and accounting of all hotel receipts.
Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs.
Review and approve all operating expenses.
Perform other tasks as necessary to achieve the financial goals of the organization, such as networking, attending local industry events, and community relations.
Supervise and develop the performance of all operating departments including Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting, and People and Culture.
Conduct interviewing, hiring, and training of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.