Task Force Executive Housekeeper

Kimpton Hotels & Restaurants•Milwaukee, WI

12h•Onsite

About The Position

This role involves supervising and coordinating activities related to room attendants and room cleaning. The Executive Housekeeper will be engaged in cleaning and maintaining the hotel premises, while also contributing to creating personalized guest experiences and fostering teamwork and fun. The position is responsible for the overall direction, coordination, and evaluation of the Housekeeping Department, ensuring high standards of cleanliness and service.

Requirements

2+ years management experience in boutique hotel industry.
Basic knowledge of MS Office.
Ability to motivate and encourage a team of humans!
Flexible schedule, able to work evenings, weekends and holidays.

Nice To Haves

Bachelor's degree in hospitality or similar industry preferred.

Responsibilities

Select staff, recruit, hire, and train qualified housekeeping personnel.
Confirm all housekeeping staff members have arrived or find substitutes for absence employees.
Prepare and distribute room assignments and keys to the housekeeping attendants daily.
Check floors periodically, update the current room status, and find opportunities for service improvements.
Communicate with Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests.
Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.
Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks.
Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies.
Prepare annual housekeeping budget.
Maintain high quality of housekeeping standards in: a) the guest rooms; b) linens and uniforms; c) lost and found; d) laundry; and e) janitorial department and night cleaners.
Establish quality-cleaning programs to ensure appearance and life of all furniture, fixtures and equipment.
Submit requests for repair of cleaning equipment.
Requisition or purchase other supplies for hotel room honor bars, toiletries, and paper products.
Perform periodic deep cleaning including; carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks.
Manage all employees in the Housekeeping Department.
Responsible for the overall direction, coordination, and evaluation of this unit.