Taproom Server

Funky Buddha Management LLC•Oakland Park, FL

About The Position

The Taproom Server works in the bar and guest areas of the taproom, providing quality customer service and helping ensure customers have an enjoyable experience. The role includes taking orders, preparing and serving alcoholic and non-alcoholic beverages, collecting payments, and clearing glassware and tables in a timely manner. The position also involves explaining menu items, ingredients, preparation and brewing methods, and daily offerings; checking identification for alcohol purchases; resolving customer concerns; stocking service areas; and completing side work. Job functions may change to accommodate business needs. The position requires maintaining a neat, clean and well-groomed appearance and following safety requirements, including wearing safety goggles when walking through the production area. The employer provides required personal protective equipment and trains employees in its proper use and care.

Requirements

Possess a valid State of Florida-approved server training certification, or be willing to successfully complete training provided by Funky Buddha Brewery.
Resume and proven working experience as a bartender.
Excellent knowledge of mixing, garnishing, and serving drinks.
Strong knowledge of restaurant or taproom operations and service procedures.
Strong communication and customer service skills.
Basic math skills and ability to handle money and operate a cash register and POS system.
Ability to stand for long periods, up to 8 hours.
Ability to reach, bend, stoop, and frequently lift up to 30 pounds and occasionally up to 50 pounds.
Punctuality and regular, reliable attendance.
Honesty and integrity.
Basic computer skills and knowledge.
Ability to work quickly, solve problems, and think on your feet while maintaining poise in a fast-paced environment.
Ability to communicate information effectively.
Personable, kind, customer-service-oriented attitude, with a positive attitude and sense of humor.
Passion for the service industry, desire to be part of a team and work hard, self-awareness, and a long-term view of success.
Knowledge of beer history, brewing techniques, preparation techniques, styles, and flavor profiles, or willingness to learn.
Must be at least 21 years old.
ServSafe certificate required.
Prior serving or bartending experience required.
Must maintain a neat, clean, and well-groomed appearance.

Nice To Haves

High school diploma preferred.
Craft beer experience preferred.
Experience with an iPad is a plus.
Additional language ability preferred.

Responsibilities

Present menus, answer questions about menu items, and make recommendations upon request.
Prepare alcoholic and non-alcoholic beverages for bar and restaurant patrons.
Explain menu items, ingredients, preparation methods, and brewing methods.
Inform customers of daily specials and offerings.
Take beverage orders from patrons.
Check identification to confirm customers meet the minimum age requirements for alcohol consumption.
Mix ingredients to prepare cocktails.
Check with customers about their experience and take action to address problems.
Prepare and present itemized checks, including costs and sales taxes.
Collect customer payments.
Clean tables or counters after patrons finish dining.
Stock service areas and complete required side work.
Participate in staff training opportunities to update job knowledge.
Maintain a neat, clean, and well-groomed appearance.
Use required personal protective equipment, including safety goggles when walking through the production area, and report defective, damaged, lost, or ill-fitting equipment to a manager.