TANF/SNAP Career Navigator

EDSI (Educational Data Systems, Inc.)•FL Leon County Career Ctr, FL

1d•$48,000 - $50,000•Hybrid

About The Position

This position serves Leon, Wakulla, Gadsden and Jefferson Counties and requires some travel. We are seeking a dynamic and team-oriented individual to join our spirited team. Provide excellent case management and career counseling to SNAP E&T and TANF customers. The company is a progressive, forward-thinking, family-owned company that is Certified Evergreen. EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

Career counseling experience
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer, and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
Proficient in Microsoft Office applications
Valid driver’s license
Florida Workforce Professional Certification Tier I required (must be completed within 30 days of employment)

Nice To Haves

Bachelor’s Degree in Education, Social Work, Human Resources, or a related area preferred

Responsibilities

Provide individualized assessment of work, family, and personal development needs and opportunities
Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
Maintain regular contact with customer to monitor job retention, satisfaction, and career progression while addressing emerging needs
Accurately assess customer needs and refer to appropriate community service or social service agencies when needed
Encourage customers to participate in and follow through with planned activities as outlined in contract with funding agency
Oversee customer activities and assist with workshop schedules
Create solutions to customer attendance problems
Maintain organized database of customers and keep detailed documentation of all contacts
Maintain customer files as specified by CSCR
Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules
Document all participant contacts and activities in case progress notes
Answer questions about program requirements
Oversee participants’ case management files and ensure contract regulations are adhered to
Operate in the Career Centers or in the community as needed
Assist in case note and file audits
Work closely with Recruiter to prepare customers for Work-Based Learning and unsubsidized employment
Other opportunities as available