Talent Operations Coordinator (12 months contract)

Fortinet • Burnaby, BC

62d • $50,000 - $65,000

About The Position

We are seeking a Talent Operations Coordinator to support the day-to-day
delivery of core people operations across benefits administration, onboarding
and offboarding, employee support, compliance, and talent systems. This 12‑month
contract role is ideal for someone interested in the operational engine behind
the employee lifecycle, with hands-on exposure to service delivery, process
optimization, and automation within a growing organization. We are especially
interested in someone who is curious and passionate about AI and automation, and
excited about how these tools can improve Talent Operations. You’ll have
opportunities to use AI to streamline workflows, standardize communications,
reduce manual effort, and help modernize how Talent Operations work gets done.

Requirements

• Bachelor’s Degree or Diploma in Human Resources, and/or hands-on HR training under the guidance of HR mentors.
• Passion for AI with hands-on experience using AI tools to streamline and automate processes
• Professional human resources work experience in which you have proven yourself as an efficient, analytical, organized, and trusted resource that played a critical role for the team(s) you were on, is an asset.
• Track record of providing effective and quality customer service in a high-pace and high-volume environment.
• Strong attention to detail and ability to manage operational, process-driven work – administration experience with a HR Information System is an asset.
• General understanding of group benefits, Canadian employment laws, and HR systems with a keen interest to learn more.
• Strong working knowledge of MS Office products, especially in Excel.
• Independent yet collaborative professional who has managed competing priorities, and worked alongside and within a network of multiple stakeholder groups.

Responsibilities

• Manage the employee onboarding experience for new hires, including delivering employee orientation and working with the recruitment, payroll, and management teams to set new hires up for success
• HRIS – set up new hires in our HRIS (Oracle HCM), update employee data in Oracle HCM, generate reports for auditing and to track HR metrics.
• Manage the HR knowledge base and ticketing system and take ownership of answering employee questions relating to benefits, RRSP, HRIS, HR policies and more.
• Benefits and RRSP Administration – manage benefit enrollments, troubleshoot benefits related issues, and escalate issues to benefits carriers when required.
• Maintain integrity of employee data in Oracle HCM through regular audits.
• Maintain HR section of company intranet (Sharepoint) and update information when required.
• Draft employment verification letters and respond to employment background check requests.
• Support immigration activities and assisting with immigration audits.
• Find opportunities to use AI tools (e.g. Copilot) to automate and streamline processes.
• Provide support to the US Talent Operations team as needed

Benefits

• 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most.
• Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc.
• critical illness, disability, and life insurance
• Group Registered Retirement Savings Plan (RRSP) with a company match
• competitive Paid Time Off and flexible leave policies, including paid health days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level