Talent Operations Analyst

Fisher Investments • Plano, TX

13d • Onsite

About The Position

As a Talent Operations Analyst, you will help manage and enhance the systems, processes, and programs that support global hiring. The role focuses on system administration, workflow and process improvements, vendor management, and project implementation. It is part of the Talent Attraction and Operations group, which supports hiring through marketing, operations, reporting, and technology. The position reports to the Talent Operations Team Leader.

This is an in-office role. Depending on role, tenure, and performance eligibility, there may be an opportunity to participate in a hybrid work-from-home program, which is subject to change.

Requirements

• At least 3 years of experience supporting technologies and/or extensive operational processes.
• Experience managing projects, implementing process improvements, and coordinating deliverables.
• Strong problem-solving and troubleshooting skills, including investigating issues and identifying opportunities for improvement.
• Strong written and verbal communication skills and a desire to educate and support others.
• Ability to work independently, exercise sound judgment, collaborate effectively with teammates and stakeholders, and manage competing priorities.
• Curiosity, adaptability, and willingness to learn new systems, technologies, and processes.

Nice To Haves

• Experience with iCIMS and/or Workday ATS.

Responsibilities

• Support applicant tracking system (ATS) administration, including configuration, workflow updates, troubleshooting, and enhancements.
• Evaluate system capabilities and workflows to identify automation, optimization, and system performance opportunities.
• Lead technology projects and system implementations from planning through rollout, coordinating requirements, timelines, testing, training, and stakeholder communications.
• Partner with technology teams, third-party vendors, and internal stakeholders to investigate system issues, implement solutions, and support system enhancements.
• Evaluate and recommend system and process improvements to enhance efficiency, data quality, and user experience.
• Understand business needs and translate them into system requirements, process changes, and practical technical solutions.
• Build partnerships across Talent Acquisition and related teams, manage competing priorities, and drive work forward independently.

Benefits

• 100% paid medical, dental, and vision premiums for the employee and qualifying dependents.
• A 50% 401(k) match, up to the IRS maximum.
• 20 days of PTO and 10 paid holidays.
• Family Support programs, including 8-week Paid Primary Caregiver Leave, $10,000 fertility, family-forming, and hormonal health assistance, and back-up child, adult, and elder care.
• Customized learning and development framework.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed