Sr. Analyst, Talent

CarMax • Richmond, VA

13d • Hybrid

About The Position

The Senior Analyst, Talent helps create an exceptional Talent experience through effective Talent technology, accurate and accessible data, actionable insights, and continuous process improvements. The role analyzes quantitative and qualitative information and partners with HR and business leaders to address current and future business needs. It evaluates Talent data, technology, and process issues, identifies root causes, and develops effective, scalable solutions.

The position audits Talent data, processes, and reports; supports Talent Management technology and system administration; and serves as a point of contact and subject matter expert for internal Workday and Talent business partners. It also provides analysis and recommendations that inform decision-making and improve Talent reporting, processes, and strategies. The role is based at CarMax’s Richmond, Virginia Home Office with a hybrid work arrangement.

Requirements

• At least 3 years of relevant experience in technical system support, metrics, reporting, and analytics.
• Advanced proficiency with Microsoft Office Word, PowerPoint, and Excel, including Excel pivot tables and macros.
• Strong analytical, problem-solving, and process-improvement skills, including the ability to identify root causes and implement solutions.
• Ability to independently prioritize, manage multiple responsibilities, and drive results with minimal oversight.
• Strong relationship-building and collaboration skills, including the ability to understand stakeholder needs and partner across HR, Talent, and business teams.
• Excellent written, verbal, and presentation skills, including the ability to translate complex technical or data-driven information into clear, actionable insights.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

• Workday experience.
• Power BI and Power Apps proficiency.
• At least 1 year of project management experience.

Responsibilities

• Analyze quantitative and qualitative data, interpret insights, and provide recommendations to HR and business leaders to address current and future business needs.
• Evaluate Talent data, technology, and process issues; identify root causes and develop effective, scalable solutions.
• Audit Talent data, processes, and reports, including Learning, Assess My Team, Talent Review, applicant pipeline health, and applicant conversion; partner with Talent Management and Talent Acquisition teams to identify gaps, improve data quality, and recommend process or reporting improvements.
• Provide Talent Management technology support and system administration, including Workday Learning, Talent Cycle, Development Programs, third-party integrations, and system configuration.
• Manage system break-fix issues and enhancements, identify root causes and solutions, support testing, and evaluate Workday release functionality and change impacts.
• Serve as a point of contact and subject matter expert to internal Workday and Talent business partners; support training on functionality, policies, and guidelines and present recommendations about changes or issues.
• Serve as an internal consultant and subject matter expert for Talent data, metrics, and reporting; translate data into decision-supporting insights and recommend improvements to reporting, processes, and Talent strategies.
• Support Talent processes, projects, and metrics as needed.

Benefits

• May be eligible for bonus and equity.
• Paid sick time.
• Paid vacation time.
• Paid scheduled holidays and a floating holiday.
• Full-time salaried associates receive paid time away, without a specified limit, as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
• Holiday Premium Pay may be available to eligible associates who work on a scheduled holiday due to business need.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed