Talent Manager (Administrative & Customer Support)

Robert Half•Knoxville, TN

1d•Onsite

About The Position

Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half’s presence in the local business community.

Requirements

2+ years’ experience with Business Development in a Metrics Driven environment.
At least one year with success in developing new business in a multi‐call, multi‐decision maker environment.
Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long term relationships.
Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce).
Knowledge and familiarity with administrative and customer support department operations.
Positive attitude and an engaging businesslike approach.

Nice To Haves

BA/BS degree preferred.
1+ years administrative or customer support experience preferred.

Responsibilities

Negotiating and developing business with new and current clients.
Marketing services via telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments.
Recruiting, interviewing, and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments, and contract to full-time opportunities.
Managing ongoing engagements to deliver outstanding customer service to both clients and candidates.
Providing ongoing communication and career guidance to candidates.
Participating in local trade association and networking events to increase Robert Half’s presence in the local business community.

Benefits

Base salary and bonus pay
Group health insurance benefits (medical, vision, dental)
Flexible spending and health savings accounts
Life and accident insurance
Adoption, surrogacy and fertility assistance
Paid parental leave of up to 6 weeks
Short/long term disability
Paid time off for vacation, personal needs, and sick time (up to 17 days per calendar year)
Up to 11 paid holidays per calendar year
401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees.