Talent Management Specialist

Southern Dock Products of Charlotte, a Division of DuraServ•Coppell, TX
•Onsite

About The Position

DuraServ is seeking a Talent Management Specialist to own and deliver programs across the full talent lifecycle, from onboarding through performance management, learning and development, and succession planning. The role supports a growing, acquisition-driven national organization and combines strategic program design with hands-on execution. A key priority is leading implementation of a skills-based talent framework as part of DuraServ’s AI Adoption and Enablement Strategy. The specialist leads new-team-member orientation and onboarding; manages the annual performance management cycle, including goal setting, check-ins, evaluations, and calibration; and leads top talent and succession planning with HR and business leaders. The role also designs scalable learning solutions, contributes to skills frameworks and other talent initiatives, coordinates and co-facilitates in-person and virtual learning events, and uses talent technology, digital learning tools, AI, and automation to improve program delivery. The position partners with business leaders, HR, and line management to support program adoption, including in newly acquired businesses. This is an on-site, full-time position at DuraServ Corporate Headquarters in Coppell, Texas. The role has no supervisory responsibilities and requires minimal business travel.

Requirements

  • At least 5 years of experience in talent management disciplines, specifically training and development, management training, or leadership and professional development.
  • Demonstrated expertise in program evaluation methods, including measuring learning impact, engagement, and performance improvement.
  • Proficiency with Microsoft 365 applications and learning technology solutions, including digital learning and facilitation tools.
  • High school diploma or equivalent.

Nice To Haves

  • Bachelor’s degree in HR, Organizational Development, or a related field.
  • Experience leading or supporting the design and implementation of a skills-based talent or competency framework.
  • Experience in a multi-site, field-based, or acquisition-driven organization where talent programs must scale across diverse business units.
  • Familiarity with AI-enabled talent management solutions, learning management systems (LMS), and instructional design tools.
  • Experience facilitating in-person and virtual learning events for frontline, management, and executive audiences.

Responsibilities

  • Execute DuraServ’s talent management strategy across onboarding, the Learning Journey Roadmap, performance management, and top talent succession planning.
  • Lead new team member orientation and onboarding.
  • Manage the annual performance management cycle, including goal setting, mid-year check-ins, performance evaluations, and calibration conversations.
  • Lead top talent and succession planning events with HR and business leadership, identifying high-potential team members and supporting development plans.
  • Partner with business leaders, HR stakeholders, and subject matter experts to design scalable learning solutions based on skill gaps and program requirements.
  • Serve as project leader or subject matter expert on talent initiatives, including skills frameworks, upskilling, workforce planning, career pathing, and competency-based assessments.
  • Lead implementation of the skills-based talent framework as part of the AI Adoption and Enablement Strategy.
  • Coordinate and co-facilitate in-person and virtual learning events for role-based development and career growth.
  • Use talent management technology and digital learning tools to streamline program delivery and improve the end-user experience.
  • Use emerging AI and automation solutions for training preparation, facilitation, learner engagement, and program evaluation while validating accuracy and protecting confidentiality.
  • Collaborate with Talent Management and HR Leadership on workflow improvements, consistent branding, and workforce capability development.
  • Partner with line management to integrate talent management practices into newly acquired businesses.
  • Evaluate learning impact, engagement, and performance improvement.

Benefits

  • Competitive compensation commensurate with experience.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Company-provided life insurance.
  • Short-term and long-term disability coverage.
  • High-visibility role with influence on DuraServ’s AI Adoption and Enablement Strategy and skills-based talent framework.
  • Partnership with senior HR and business leadership on strategic talent priorities.
  • Professional growth in a lean Talent Management team.
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