Talent Management Specialist

DuraServ Corp • Coppell, TX

6d • Onsite

About The Position

The Talent Management Specialist owns DuraServ’s talent lifecycle programs, from onboarding and learning through performance management and succession planning. The role designs, builds, and delivers scalable talent solutions for a growing national organization operating across nine U.S. regions and a diverse workforce of field technicians, sales professionals, branch leaders, and corporate team members.

The specialist leads new team member orientation and onboarding, the annual performance management cycle, and top talent and succession planning events in partnership with HR and business leadership. The role also supports learning program design and facilitation, including the DuraServ Learning Journey Roadmap, and leads implementation of a skills-based talent framework as part of the company’s AI Adoption and Enablement Strategy.

Working with business leaders, HR stakeholders, and subject matter experts, the specialist translates capability gaps and program requirements into effective, scalable learning solutions. The role includes project leadership or subject matter expertise for talent initiatives such as skills frameworks, upskilling, workforce planning, career pathing, and competency-based assessments; coordination and co-facilitation of in-person and virtual learning events; and use of talent technology, digital learning tools, AI, and automation to improve delivery and evaluation while protecting accuracy and confidentiality.

The position partners with Talent Management and HR leadership to improve workflows, ensure consistent branding, build workforce capability, and integrate talent practices into newly acquired businesses. It is an on-site, full-time role at DuraServ Corporate in Coppell, Texas, with no supervisory responsibilities and minimal business travel.

Requirements

• At least 5 years of experience in talent management disciplines, specifically training and development, management training, or leadership and professional development.
• Demonstrated expertise in program evaluation methods, including measuring learning impact, engagement, and performance improvement.
• Proficiency with Microsoft 365 applications and learning technology solutions, including digital learning and facilitation tools.
• High school diploma or equivalent.
• Ability to design learning programs using instructional design principles, ATD standards, adult learning theory, and competency-based development.
• Ability to facilitate learning for managers, executives, and frontline team members.
• Ability to translate performance gaps into talent solutions and manage multiple programs, timelines, and stakeholder communications while maintaining accuracy and quality.

Nice To Haves

• Bachelor’s degree in HR, Organizational Development, or a related field.
• Experience leading or supporting the design and implementation of a skills-based talent or competency framework.
• Experience in a multi-site, field-based, or acquisition-driven organization where talent programs must scale across diverse business units.
• Familiarity with AI-enabled talent management solutions, learning management systems (LMS), and instructional design tools.
• Experience facilitating both in-person and virtual learning events for frontline, management, and executive audiences.

Responsibilities

• Execute DuraServ’s talent management strategy across onboarding, the Learning Journey Roadmap, performance management, and top talent succession planning.
• Lead new team member orientation and onboarding.
• Manage the annual performance management cycle, including goal setting, mid-year check-ins, evaluations, and calibration conversations.
• Lead top talent and succession planning events with HR and business leadership, identifying high-potential team members and supporting development plans.
• Partner with business leaders, HR stakeholders, and subject matter experts to design scalable learning solutions based on skill gaps and program requirements.
• Lead or serve as a subject matter expert on talent initiatives, including skills frameworks, upskilling, workforce planning, career pathing, and competency-based assessments.
• Lead implementation of DuraServ’s skills-based talent framework as part of its AI Adoption and Enablement Strategy.
• Coordinate and co-facilitate in-person and virtual learning events for role-based development and career growth.
• Use talent management technology and digital learning tools to streamline program delivery, improve user experience, and recommend innovative solutions.
• Use AI and automation solutions for training preparation, facilitation, learner engagement, and program evaluation, validating accuracy and protecting confidential information.
• Collaborate with Talent Management and HR Leadership teams to improve workflows, ensure consistent branding, and build workforce capability.
• Partner with line management to integrate talent management practices into newly acquired businesses and support adoption.

Benefits

• Competitive compensation commensurate with experience.
• Full benefits package including medical, dental, vision, and 401(k) with company match.
• Company-provided life insurance.
• Short-term and long-term disability coverage.
• High-visibility role with direct influence on DuraServ’s AI Adoption and Enablement Strategy and skills-based talent framework.
• Partnership with senior HR and business leadership on strategic talent priorities.
• Professional growth opportunities on a lean Talent Management team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED