Talent Lead

Lapel • San Francisco, CA

10d • Onsite

About The Position

At Lapel, we believe the most hospitable companies win. We're building the data, infrastructure, and tools that help customer-facing teams understand every customer and act on that insight at scale throughout the entire customer lifecycle. Most internet businesses want to treat customers well, but their tools work against them. We’re building the layer that makes every interaction feel personal again: unifying context, coordinating action, and closing the gap between intent and experience. It’s a technically ambitious challenge spanning data infrastructure, AI, and systems design – with a deeply human outcome: helping software companies serve people better. We call it hospitality at scale. We’re well-funded, backed by top-tier investors, and already working with incredible companies, from fast-growing startups to large enterprises. We’ll share more details when we talk.

About This Role
We believe people are our most significant competitive advantage, and building out our talent function is one of the most critical initiatives happening at Lapel. You'll own it end-to-end: building pipelines for technical and non-technical roles, calibrating what great looks like across functions, and making sure every candidate experiences a process that reflects how much we care about it. This role sits close to the founders and shapes what Lapel becomes.

Requirements

• Have 3+ years of recruiting experience across both technical and non-technical roles
• Have owned hiring end-to-end at a fast-moving company, not just coordinated it
• Are a strong judge of talent and can calibrate quickly across different functions
• Know how to source creatively and build pipelines without relying solely on job postings
• Have strong opinions on what a great hiring process looks like and can execute against them
• Are comfortable working directly with founders with high ownership and low oversight
• Move fast without letting candidate experience slip

Responsibilities

• Build and maintain a high-quality candidate pipeline across all open positions
• Streamline and evolve our existing hiring process to raise the bar on speed and quality
• Partner closely with founders and hiring managers to define role requirements and candidate profiles
• Drive a consistent, high-touch candidate experience from first contact to offer
• Develop sourcing strategies that reduce reliance on inbound and expand our reach
• Maintain and improve how we evaluate and calibrate on candidates across the team
• Support the broader people function, including compensation benchmarking, HR systems, and the infrastructure that keeps the team running smoothly

Benefits

• Competitive salary + meaningful early-stage equity
• Full benefits: medical, dental, vision, 401(k), and commuter benefits
• Generous time off: many company holidays and coordinated team-wide breaks throughout the year to focus and recharge
• Office perks: lunch and dinner provided daily, in-office snacks, and health & wellness benefits
• Team culture: regular off-sites, tight feedback loops, and a bias toward action

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed