Talent Engagement Specialist (925658)

Equus • Jersey City, NJ

1d

About The Position

The Talent Engagement Specialist is an integral member of the Operational team, responsible for welcoming clients and managing the reception area, conducting client outreach, and scheduling appointments. The role includes maintaining client information in the database and supporting each client through completion. The specialist supports management by gathering data and generating reports, and assists with new participant orientations and preparing informational materials or packets. The position also involves handling office communications and identifying process improvements.

Requirements

• High School diploma, General Education Diploma, or higher.
• 1–2 years of clerical experience.
• Self-motivated and flexible team player.
• Strong organizational, interpersonal, and communication skills.
• Ability to multitask and recognize and solve problems.
• Comfort making connections with others in person and over the phone.

Responsibilities

• Greet clients and manage the reception area.
• Conduct client outreach and schedule appointments.
• Maintain client information in the database and follow each client through completion.
• Gather data and generate reports to support management.
• Assist with new participant orientations and assemble informational materials or packets.
• Answer business phone calls and direct callers to appropriate staff.
• Respond to voicemail messages within 24 hours of receipt.
• Contact clients who miss appointments.
• Seek process improvements.
• Manage and direct office communications.

Benefits

• Extensive learning opportunities
• Networking programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED