Talent Development Manager

Gensler • Los Angeles, CA

2d • $118,000 - $144,000 • Hybrid

About The Position

As the Regional Talent Development Manager, you will collaborate with the SW Regional Leadership and HR Director to create and execute a talent development strategy that connects to Gensler’s overall and SW specific business and people focus areas. You will work closely with the Regional HR Director, office leadership, the Culture and Inclusion regional leaders, and with each of the offices’ HR Business Partners acting as a strategic partner to identify and implement people-focused Talent Development solutions. You will have oversight of TD specialists and work closely with your team to develop a collaborative and impactful TD program for the SW region. In this role, you will manage learning and training programs, licensure and continuing education, onboarding, coaching, the annual engagement (Glint) rollout, the Gensler professional development program (PDP), and leadership development for the Southwest Region. This role entails the strategic use of data and having a keen eye for identifying and closing talent and organizational skills’ gaps, as well as the ability to recommend improvements to organizational effectiveness. Above all, to be successful in this role, you should have a deep desire to learn about the business of design and have incessant curiosity on how you and your team can enhance the learning and experience of the 1,000 highly creative team members that make up our SWR talent.

Requirements

• Bachelor of Arts or Science Degree required.
• 8+ years of experience in Learning and Development, Training, Human Resources, HR Business Partnering, People Operations, or related field.
• At least 2+ years in a manager capacity and 4+ in Learning & Development.
• Experience facilitating and leading training for audiences of all sizes, in-person and virtually, with a high level of executive presence.
• Experience with various assessments.
• Results driven approach to talent development, with strong analytical skills and experience evaluating, predicting, and measuring the ROI of people programs.
• Ability to embed an inclusion lens to all talent management processes optimizing programs to advance the firms’ inclusion strategies.
• Strong interpersonal communications skills and flexibility.
• Change management experience.
• Strong management and coaching capabilities.
• Manage multiple stakeholders, and able to discern top priorities.
• Ability to inspire and lead a team with creativity and compassion.
• Strong initiative and solid judgment abilities/skills.
• Team player with the ability to establish collaborative working relationships.
• Expert in MS Office (Word, Excel, PowerPoint).
• Experience with collecting and analyzing data on efficacy of training programs and making recommendations for improvement.
• Ability to travel to the six regional offices, on average two to four times a year, or as needed.
• In office presence at our Los Angeles downtown location, five times a week, with flexible hours.

Nice To Haves

• Master's Degree in Organizational Behavior, I/Organizational Psychology, or Adult Education a plus.
• Professional coaching experience and certification a plus.
• Knowledge of InDesign a plus.
• Experience with recording and editing training content using video editing software such as Camtasia or Adobe Captivate a plus.
• Familiarity with Tableau, PowerBI, and Qualtrics is a plus.

Responsibilities

• Train and oversee the organization and execution of learning programs: internal regional and firmwide classes and events, and in some cases, external vendors’ presentations.
• Work with regional and office leadership to create and implement impactful programs in the areas of learning, professional development, executive coaching, and trainings aimed at improving overall talent performance and organizational culture.
• Work closely with the various communities of leadership to support, develop, and enhance technical trainings.
• Provide in-house support to new and existing Gensler team members through talent integration, on-boarding, ongoing coaching, trainings (leadership, feedback, technical), and learning opportunities.
• Support regional licensure champions in each office, determining best practices, building resources, and supporting the licensure achievement and celebration process.
• Maintain an annual learning budget.
• Work closely with the accounting team to manage reimbursements, registration fees, and memberships dues.
• Oversee talent development related expenses using our internal Coupa platform.
• Cultivate a creative, innovative, and nurturing environment through various departments by maintaining an effective coaching/mentoring program through our Professional Development Plan (PDP) process.
• Lead and partner with HRBP and Learning Specialists to Perform Talent Mapping analysis of team members – analyze skills, competencies, and capabilities to determine talent potential and development paths.
• Bring insights and maintain a strong relationship with our Global Regional Talent Development Network and Learning Coordinator network.
• Report data, insights and recommendations to Regional and Office leadership.
• Elevate leadership on talent management practices including: talent planning, succession, and robust skills gap analysis.

Benefits

• medical
• dental
• vision
• disability
• wellness programs
• flex spending
• paid holidays
• paid time off
• 401k
• profit sharing
• employee stock ownership
• twice annual bonus opportunities
• reimbursement for certain professional licenses and associated renewals and exam fees
• reimburse tuition for certain eligible programs or classes

What This Job Offers

• Job Type: Full-time
• Career Level: Manager