Talent Development Consultant - Culture and Associate Engagement

First Horizon Bank•Memphis, TN

1d•Onsite

About The Position

We are seeking a high-energy, creative, and strategically minded Talent Development Consultant to join our Talent Enablement team. In this role, you will be the primary architect of our organizational culture strategy and the champion for our Associate Resource Groups (ARGs). This is not a "check-the-box" administrative role. We need a critical thinker who can analyze sentiment data and translate it into impactful engagement initiatives. You will bridge the gap between high-level strategy and grassroots employee experience, ensuring our culture remains a competitive advantage for our 7,300+ associates.

Requirements

Critical Thinking: The ability to look at complex organizational challenges and identify the root cause rather than just the symptoms.
Creative Flair: You should be someone who views a blank slate as an opportunity. We value visual storytelling, innovative event design, and fresh ways to engage a hybrid workforce.
Project Management: Proven experience managing multiple workstreams—from large-scale culture audits to small-scale ARG activations—with precision.
Consultative Approach: Ability to influence leaders at all levels and provide expert guidance on inclusive best practices.
Communication: Exceptional writing and presentation skills, with the ability to "sell" a vision to both executive leadership and frontline associates.

Nice To Haves

Experience working within a financial services environment or a regulated industry is preferred.
Demonstrated success in scaling or managing Employee/Associate Resource Groups.

Responsibilities

Develop and execute a comprehensive culture roadmap that aligns with our long-term business goals.
Foster Culture and Engagement, moving beyond surveys to create sustainable behavioral change.
Serve as the primary consultant and liaison for our Associate Resource Groups.
Provide the framework, budget guidance, and strategic oversight to ensure ARGs are driving both inclusive community-building and professional development.
Utilize data analytics to measure the efficacy of culture initiatives.
Create SMART goals for engagement metrics and pivot strategies based on quarterly associate feedback.
Design "out-of-the-box" engagement experiences and cultural touch points.
Serve as the Coordinator of the Firstpower Council under the direction of the Executive Sponsors.
Bring a fresh, creative perspective to how we communicate our values.
Research and evaluate how AI and new learning technologies can enhance the associate experience and streamline ARG operations.