Talent Coordinator (North)

Careers at Kokua

6h•Remote

About The Position

Teacher absences result in vast amounts of lost learning time for students, particularly in under-resourced schools. Kokua solves this problem by bringing together a growing network of passionate guest educators who are dedicated to leveraging this time with students. With the pandemic only exacerbating teacher shortages across the country, Kokua is on a mission to help schools expand the pool of teachers available to meet the academic, social, and emotional needs of students. We believe that proximity is power and one role model can change a life forever. Join a dynamic, driven team looking to make a lasting impact for youth. Kokua was started in Chicago in 2011 by former teachers and now services nearly 800 schools. We were recognized on the Forbes 30 Under 30 Education list and we have exciting growth plans ahead in the coming years. Kokua’s Talent Coordinators are passionate about supporting the front lines of teachers who impact students, have a “whatever it takes” mindset, have exceptional digital communication skills, and are extremely detail-oriented and organized. The role is primarily focused on virtually scheduling, coordinating, and supporting new Guest Teacher talent through the onboarding process to success in the classroom. Your customer service skills are focused on our Guest Teacher candidates and you aim to problem-solve as a variety of challenges arise. You have a growth mindset, and exceptional interpersonal skills to easily establish rapport and respect with team members and candidates. You exhibit a high level of professionalism and grace, and represent Kokua in a reputable way.

Requirements

1-2 years of work experience or professional internships
Strong written and verbal communication skills
Proficiency with Excel, Google Docs, Zoom, Outlook
A self-starter, organized, pays attention to detail, proactive, pleasant, and fun to work with
Process oriented to ensure clarity in communication, efficiency, accuracy and replicability
Strong team player willing to do whatever it takes to get the job done
Motivated, hungry, and wants to make an impact
Able to work across functions and teams within the organization
Quick learner of new processes, software, and systems
Efficient multitasker able to balance several tasks and processes simultaneously
Efficient communicator (written and verbal); responds quickly

Nice To Haves

Proficiency with Greenhouse and Calendly
Classroom experience
Bachelor’s Degree

Responsibilities

Onboard new hires
Communicate and manage a high volume of Guest Teacher candidates through our onboarding experience in a professional, warm, and efficient manner.
Enroll candidates in our onboarding systems (Paylocity, Greenhouse Onboarding/Recruiting) and collaborate with team members to ensure that candidates move into the classroom with urgency and enthusiasm.
Become an expert in state and local requirements and provide continuous digital support to candidates through platforms including TextUs, Slack, Zoom, and Microsoft Teams.
Manage data systems
In Google Sheets, update complex dashboards and our applicant tracking system with candidate information.
Efficiently and concisely communicate data across teams.
Maintain meticulous records around candidate communication and ensure that 100% of candidates receive communication within set standards.
Create a welcoming environment
Bring positive energy to the team and inspire those around you through your work and dedication.
Respond to questions from new hires in a timely manner.
Set a positive tone with guest teachers and ensuring they are effectively and efficiently onboarded to Kokua.
Be charismatic and compelling and have the ability to network and bring others into our mission.