Talent Consultant I – Enterprise Process

Bank of America•Charlotte, NC

8d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Assists with the development of enterprise wide or LOB specific talent development and organizational design/effectiveness solutions. Will work with the business and/or Global Talent client team to develop and implement solutions. Assists in the identification of opportunities, strategies and solutions that are directly linked to organizational and business goals. Establishes and maintains partnerships with Global Talent colleagues, GHR, Subject Matter Experts (SMEs), and vendors to identify and drive performance improvement. Responsible for providing consultative support to assist with the design, development and implementation of talent development services supporting multiple priorities and initiatives with significant impact on customer and financial results. Responsible for ensuring integration with local, regional, and national business partners to drive successful execution of talent development solutions. Individual contributor role. The Global Talent Consultant I will act as talent process and programs subject matter expert and process execution owner for an Enterprise line of business (LOB) by providing end-to-end process support, including but not limited to: Developing or customizing toolkits and resources to assist with LOB execution. Acting as liaison between LOB and Enterprise Talent Management process and program owners (VOC, business needs, challenges, and process consulting, etc.). Managing LOB process/program tracking, reporting, data analysis. Advising on and coordinating LOB-specific communication needs for various processes. Influence process standardization and drive efficient execution for LOB. Drive people-related tech / tool education with client teams to enable self-serve. Establishing an ongoing 1x1 relationship with Talent Executives and Client Managers by anticipating and managing deliverables. Driving global integration/perspective into LOB deliverables, where appropriate. Core processes supported include: performance management, talent management, title promotions, survey and assessment processes, onboarding, organizational effectiveness and design, and employee engagement survey Support and engage in LOB-specific consulting work (as defined by LOB and as capacity allows); consulting work may allow talent consultant to engage with the business/clients. Examples include: Opportunity and Inclusion initiatives/programs High potential development programs Talent and succession planning Title promotions Employee survey and affiliated high-performing culture development initiatives Designing/delivering leadership team off sites

Requirements

Must have 2-3 years of experience within a talent, organizational design, leadership development or Human Resource related job function.
Strong working knowledge of Microsoft Office, including Excel and PowerPoint.
Familiarity with pivot tables and VLOOKUPs in Excel is a plus.
Proven data orientation and analytic skills, demonstrating strong, basic statistical skills, as well as the ability to apply a combination of inductive and deductive reasoning to examine information, interpret results and arrive at well founded, logical conclusions.
Strong written and verbal communication skills; experience developing executive-ready presentations.
Drive for timely and thorough execution with strong work ethic to roll up sleeves, run reports, review data, draw insights.
Commitment to operational excellence; makes recommendations around more efficient processes/procedures, drives for standardization opportunities.
Strong attention to detail; delivers polished work product with high quality in a timely manner – flawless execution is non-negotiable.
Commitment to data confidentiality, accuracy, and integrity.
Intellectual curiosity; constantly looks for opportunities to develop skills and acumen.
Relationship management skills including the ability to interact, communicate and influence peers and partners even without hierarchical authority.
Process orientation– capable of thinking about processes end to end and considering pitfalls, barriers, and opportunities along the way.
Takes initiative and is a self-starter.
Ability to prioritize and handle multiple tasks/stakeholders.

Nice To Haves

Familiarity with pivot tables and VLOOKUPs in Excel is a plus.

Responsibilities

Assists with the development of enterprise wide or LOB specific talent development and organizational design/effectiveness solutions.
Works with the business and/or Global Talent client team to develop and implement solutions.
Assists in the identification of opportunities, strategies and solutions that are directly linked to organizational and business goals.
Establishes and maintains partnerships with Global Talent colleagues, GHR, Subject Matter Experts (SMEs), and vendors to identify and drive performance improvement.
Provides consultative support to assist with the design, development and implementation of talent development services supporting multiple priorities and initiatives with significant impact on customer and financial results.
Ensures integration with local, regional, and national business partners to drive successful execution of talent development solutions.
Acts as talent process and programs subject matter expert and process execution owner for an Enterprise line of business (LOB) by providing end-to-end process support.
Develops or customizes toolkits and resources to assist with LOB execution.
Acts as liaison between LOB and Enterprise Talent Management process and program owners (VOC, business needs, challenges, and process consulting, etc.).
Manages LOB process/program tracking, reporting, data analysis.
Advises on and coordinates LOB-specific communication needs for various processes.
Influences process standardization and drives efficient execution for LOB.
Drives people-related tech / tool education with client teams to enable self-serve.
Establishes an ongoing 1x1 relationship with Talent Executives and Client Managers by anticipating and managing deliverables.
Drives global integration/perspective into LOB deliverables, where appropriate.
Supports and engages in LOB-specific consulting work (as defined by LOB and as capacity allows); consulting work may allow talent consultant to engage with the business/clients.
Supports Opportunity and Inclusion initiatives/programs.
Supports High potential development programs.
Supports Talent and succession planning.
Supports Title promotions.
Supports Employee survey and affiliated high-performing culture development initiatives.
Supports Designing/delivering leadership team off sites.