Business Services Consultant I - Talent Fulfillment
About The Position
To develop and maintain effective relationships with businesses that results in consistent and mutually beneficial relationships that connect qualified talent to employment opportunities throughout the five-county region. To intentionally work with like-minded businesses to engage in relationship building activities consistent with the four stages of the CSCF Customer Journey: Exploring Businesses, Developing Strategic Solutions, Aligning Strategies, and Cultivating Valued Partnerships. Works collaboratively with Career Service Consultants, Business Engagement Representatives, and other internal stakeholders to facilitate placement activities that benefit CSCF participants.
Requirements
- High School Diploma or GED if combined with at least four (4) years experience in customer service, staffing, sales, non-profit, workforce or related experience. or an equivalent combination of education, certification, training, and/or experience.
- Position is required to attain state required Tier 1 certification within the completion timeframe. After the first year, incumbents must maintain current Tier 1 certification by completing the minimum number of continuing education units (CEUs) annually
- Must be able to provide verification of the legal right to operate a vehicle in the State of Florida (Driver’s License, documentation of personal auto insurance, etc.). and have reliable transportation. In order to be reimbursed for travel, must provide proof of current Florida Drivers’ License and automobile insurance.
Nice To Haves
- Bachelor’s degree from an accredited institution in business administration, social sciences, or related discipline; supplemented by three (3) years’ experience in workforce development,, corporate staffing, staffing agency recruiting or a related field; or an equivalent combination of education, certification, training, and/or experience.
- Certified Workforce Development Professional (CWDP) National Certification
- Accreditation confirmed by USDOE Database of Accredited Postsecondary Institutions and Programs. http://ope.ed.gov/accreditation/GetDownLoadFile.aspx
Responsibilities
- Creates valuable relationships with business by consistently engaging business partners to gather insights on industry happenings, share relevant information, and understand the business customer’s unique needs.
- Assists businesses with forecasting talent needs, identifying steps to support full-cycle recruiting, and consistently sources qualified candidates.
- Analyzes data and determine business requirements to understand the full scope of the “ideal” candidate.
- Engages potential candidates in understanding the needs of the business and alignment of individual skills and experience to the job market.
- Demonstrates consistent customer service, problem-solving, and engagement skills used to leverage multiple digital platforms to make presentations, conduct on-line recruiting events, and efficiently communicates with customers on preferred platforms methods for efforts.
- Makes outbound calls to business across a five-county area to identify, create, and deepen relationships to identify business opportunities and goals that align with CSCF mission and strategies.
- Develops and maintains close relationships with other CSCF/ Florida Commerce staff either to facilitate referrals of qualified candidates to meet the business needs of the customer.
- Creates and manages job orders received by employers via Employ Florida. Matches quality candidates to job orders and completes appropriate referral.
- Completes and enters timely and accurate business data in Employ Florida and CRM.
- Reviews data entry in Employ Florida and CRM for quality and compliance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
