Talent Activation Specialist

ADP•Norfolk, VA

About The Position

The Talent Activation Consulting (TAC) team supports and consults with clients on ADP’s talent offerings. The team also partners with and advises internal field HR Business Partners, Relationship Managers, and Sales on proactive client activities to advance talent strategy and use of talent tools and services. Support and consulting span talent acquisition, talent management, and talent activation. The Talent Activation Specialist provides high-value consulting to HRO clients, focused primarily on talent strategy and direction, with tactical advising as needed. The role builds internal and external partnerships, collaborates on complex initiatives and strategic challenges, and applies product knowledge and awareness of market trends to recommend suitable solutions. It also supports junior associates through coaching, development input, onboarding, and upskilling; delivers a quality client experience; and contributes to initiatives, projects, product launches, process feedback, performance monitoring, and tool enhancement opportunities.

Requirements

  • Bachelor’s degree required.
  • Major area of concentration in HR or a technology-related field.
  • Three to five years of directly related experience.
  • Direct experience in a minimum of three talent disciplines.

Nice To Haves

  • PHR or SPHR certification preferred.
  • BA preferred.
  • Human Resources Generalist background preferred.

Responsibilities

  • Provide high-value consulting to HRO clients on talent strategy and direction, with tactical advising as needed.
  • Build and maintain internal and external partnerships, collaborating with clients, the team, and field markets on complex initiatives and strategic challenges.
  • Apply product expertise and knowledge of market trends to analyze client needs and recommend appropriate solutions.
  • Coach junior associates and influence team members’ and internal partners’ tasks and deliverables; provide input on associate performance and development; assist with onboarding and upskilling.
  • Provide professional, high-quality service and use expertise to deliver client value and support growth and use of ADP talent products and solutions.
  • Support division, region, and department programs and initiatives; provide product and process feedback and recommendations; monitor key performance metrics and evaluate tool enhancement opportunities.
  • Participate in special projects, product launches, regional initiatives, and project teams related to talent tools and services.
  • Consult with internal and external stakeholders on best practices.
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