Talent Acquisition Support Specialist

Commerce Bank•Kansas City, MO

1d•Hybrid

About The Position

The Talent Acquisition Support Specialist supports multiple Talent Acquisition Specialists and helps provide a seamless, high-quality experience for candidates and internal stakeholders throughout recruitment. The role partners closely with Talent Acquisition Specialists to deliver recruitment support and service, and may be an entry point for people interested in Talent Acquisition or Human Resources careers. This is a hybrid role based in the Commerce Bank Career Lounge in Kansas City, Missouri. The employee is scheduled to work in person three days per week and may work from home on the opposite days. The role is full time and pays an estimated $21.40 to $31.50 per hour, depending on relevant experience, skills, and competencies. The position supports recruiting operations, candidate communications, interview logistics, job postings, pre-employment processes, and hire, pre-boarding, and onboarding activities. It also helps with career fairs, phone screens, and initial candidate outreach. The specialist is expected to protect confidential information, follow HR policies and regulatory requirements, communicate proactively, and contribute to shared Talent Acquisition goals. Applicants must be eligible to work in the United States without sponsorship now or in the future.

Requirements

Bachelor’s degree in Human Resources Management, Business, or a related field, or an equivalent combination of education and experience.
At least 1 year of relevant experience.
At least 1 year of customer service experience.
Strong customer service orientation and ability to build trust, anticipate needs, and provide positive experiences to internal and external stakeholders.
Ability to manage multiple priorities with urgency, accuracy, and attention to detail in a fast-paced environment.
Strong problem-solving and decision-making skills, with a proactive, solutions-focused mindset.
Ability to handle confidential and sensitive information discreetly and professionally.
Ability to work both independently and collaboratively as part of a team.
Self-motivation, organization, initiative, and accountability.
Excellent written, verbal, and interpersonal communication skills, including the ability to engage effectively across organizational levels.
Adaptability and resilience, with an optimistic outlook aligned with the organization’s culture and Core Values.
Intermediate proficiency with Microsoft Word, Excel, and Outlook.
Must be eligible to work in the United States without sponsorship now or in the future.

Nice To Haves

At least 1 year of administrative support experience.
Previous experience in human resources and/or recruiting support.

Responsibilities

Collaborate with Talent Acquisition Specialists to provide internal and external customer support throughout the recruiting process.
Serve as a welcoming and professional first point of contact at the Commerce Bank Careers Lounge.
Coordinate interview logistics, including scheduling, travel, and documentation.
Support recruitment strategies aligned with Blue Chip priorities to help attract and retain talent.
Manage, create, and post job openings across multiple lines of business, ensuring accuracy and alignment with business needs.
Oversee pre-employment processes, including background checks and assessments, and follow up with candidates and the Talent Acquisition team.
Facilitate hire, pre-boarding, and onboarding processes with Talent Acquisition Specialists.
Support career fair preparation, attendance, and follow-up activities.
Assist with candidate phone screens and initial candidate outreach.
Communicate proactively and transparently with Talent Acquisition team members and hiring managers, providing timely updates and meeting service level expectations.
Safeguard confidential candidate and HR information.
Support colleagues and contribute to shared goals across the Talent Acquisition function.
Follow HR policies, procedures, and regulatory requirements to maintain compliance and mitigate risk.
Perform other duties as assigned.