Talent Acquisition Support Specialist

Commerce Bank•Kansas City, MO
•$21 - $32•Hybrid

About The Position

The Talent Acquisition Support Specialist supports multiple Talent Acquisition Specialists and helps ensure a seamless, high-quality recruitment experience for candidates and internal stakeholders. The role partners closely with Talent Acquisition Specialists to provide service and support across the recruiting process and is an entry point for people interested in a career in Talent Acquisition or Human Resources. This is a hybrid role based at the Commerce Bank Career Lounge in Kansas City, Missouri. The employee is scheduled to work in person three days per week and may work from home on the opposite days. The role requires eligibility to work in the United States without sponsorship now or in the future. Compensation is listed at $21.40–$31.50 per hour, depending on relevant experience, skills, competencies, and other considerations.

Requirements

  • Bachelor’s degree in Human Resources Management, Business, or a related field, or an equivalent combination of education and experience.
  • At least 1 year of relevant experience.
  • At least 1 year of customer service experience.
  • Strong customer service orientation and ability to build trust, anticipate needs, and provide a positive experience to internal and external stakeholders.
  • Ability to manage multiple priorities with urgency, accuracy, and attention to detail in a fast-paced environment.
  • Strong problem-solving and decision-making skills, with a proactive, solutions-focused mindset.
  • Ability to handle confidential and sensitive information discreetly and professionally.
  • Ability to work independently and collaboratively as part of a team.
  • Self-motivation, organization, initiative, and accountability.
  • Excellent written, verbal, and interpersonal communication skills, including the ability to engage across organizational levels.
  • Adaptability and resilience, with an optimistic outlook aligned with the organization’s culture and Core Values.
  • Intermediate proficiency with Microsoft Word, Excel, and Outlook.
  • Must be eligible to work in the United States without sponsorship now or in the future.

Nice To Haves

  • At least 1 year of administrative support experience.
  • Previous experience in human resources and/or recruiting support.

Responsibilities

  • Collaborate with Talent Acquisition Specialists to support internal and external customers throughout the recruiting process.
  • Serve as a welcoming and professional first point of contact at the Commerce Bank Careers Lounge.
  • Coordinate interview logistics, including scheduling, travel, and documentation, and provide responsive service to candidates and internal stakeholders.
  • Support recruitment strategies aligned with Blue Chip priorities to attract and retain talent.
  • Manage, create, and post job openings across multiple lines of business, ensuring accuracy and alignment with business needs.
  • Oversee pre-employment processes, including background checks and assessments, with timely follow-up and clear communication.
  • Partner with Talent Acquisition Specialists on hiring, pre-boarding, and onboarding processes.
  • Support career fair preparation, attendance, and follow-up activities.
  • Assist Talent Acquisition Specialists with candidate phone screens and initial outreach.
  • Communicate proactively and transparently with Talent Acquisition team members and hiring managers, meeting service-level expectations.
  • Safeguard confidential candidate and HR information with integrity and professionalism.
  • Support colleagues and shared goals across the Talent Acquisition function.
  • Follow HR policies, procedures, and regulatory requirements to maintain compliance and mitigate risk.
  • Perform other duties as assigned.

Benefits

  • Employer-sponsored health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Life insurance
  • Paid vacation
  • Paid personal time
  • Career development
  • Education assistance
  • Voluntary supplemental benefits
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