Recruiter

PSG Global Solutions • Brownsville, TX

4d • Hybrid

About The Position

The Talent Acquisition Specialist is responsible for attracting, sourcing, assessing, and supporting the retention of qualified candidates for contact center roles across multiple industries. This role partners closely with hiring leaders to ensure timely and high-quality hiring in support of business needs. PSG Global Solutions provides recruiting services to staffing companies and other large recruiting operations. We are a rapidly growing RPO with nearly 4,000 employees. As part of the Teleperformance Group, we have a global footprint and service RPO engagements across the Americas, Europe, and Asia. PSG is headquartered in Marina Del Rey, CA. As part of the Teleperformance family, PSG upholds the highest standards of ethical behavior and legal business conduct. We are committed to providing a safe, respectful, and transparent recruitment experience for all applicants.

Requirements

• 2 years recruiting and interviewing experience in a high-volume setting required
• Bilingual English/Spanish
• Excellent customer service skills and building rapport with employees, management and vendors
• Excellent verbal and written communication skills
• Must be fast learner and quick problem solver
• Must have the ability to multi-task
• Must have proficiency in Microsoft Office Suite of products
• Ability to think innovatively with regard to recruiting and overall employee experience
• Excellent attendance history is required
• Must pass background and drug tests

Nice To Haves

• 3 years preferred recruiting and interviewing experience in a high-volume setting
• Previous call center experience preferred

Responsibilities

• Review and monitor employment applications for contact center employees
• Maintain relationships with appropriate recruiting resources
• Participate in offsite hiring events
• Develop community partnerships to increase candidate pipeline
• Maintain professional and accurate representation of Teleperformance to candidates
• Pre-screen applicants, schedule and conduct interviews (can be onsite)
• Conduct pre-employment testing, reference checks and background checks
• Review and audit new hire paperwork ensuring completion and accuracy
• Communicate employment offers and orientation to new employees
• Maintain recruiting reporting and data i.e., interview/hire ratios or resource data
• Assist in other functions as required by supervisor
• Thrive as a team player in a fast paced, high energy, change oriented environment

Benefits

• Privacy Notice
• Equal Opportunity Employment
• Compliance with Disability Laws
• VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
• Pay Transparency Nondiscrimination Provision
• Global Ethics Hotline
• zero-retaliation policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed