Talent Acquisition Specialist

The Sydney Call Centre • Sydney, NS

28d • Onsite

About The Position

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We're looking for a Talent Acquisition Specialist to support our growing team by managing the full recruitment life cycle. If you have a sharp eye for detail and excellent communication skills, this could be the perfect opportunity for you. Our compensation package and bonuses will reward you for that contribution. We will train the right fit for this position. At The Sydney Call Center, we believe in rewarding our employees for their dedication and commitment to excellence.

Requirements

• Must be confident, outgoing and self-motivated with a strong work ethic.
• Must be a team-oriented person who is open minded, willing to learn, and who has the ability to function effectively in a fast-paced work environment.
• It is also vital to be articulate, having excellent verbal and written communication skills.
• Interpersonal abilities that allow rapport to be established with applicants are key.
• Strong attention to detail and high data entry accuracy
• Excellent organizational and time management skills
• Comfortable working in a process-driven, fast-paced environment
• Advanced proficiency in Microsoft Office Suite
• Professionalism, integrity, and respect for confidentiality
• Strong problem-solving mindset and a proactive attitude
• Reliable attendance and commitment to meeting recruitment goals

Nice To Haves

• Call Center Experience Preferred but Not Necessary
• Prior HR/Recruitment Experience Preferred but Not Necessary

Responsibilities

• Travel off-site to attract qualified candidates by posting flyers, networking through the community, and attending job fairs
• Support advertising initiatives, employee referral campaigns, and hiring events
• Conduct phone screenings and coordinate candidate interviews
• Perform administrative tasks such as background checks, and personnel file management
• Track hiring metrics and recruitment performance through regular reporting
• Ensure employee records and timekeeping data are accurate and up to date
• Assist with maintaining HR compliance and staying informed on employment laws

Benefits

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees