Talent Acquisition Specialist - Volume Recruitment (BPO)

OneMCI•Wichita, KS

5d•Onsite

About The Position

At MCI, we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to the success of a globally expanding, industry-leading organization. We are seeking an experienced Talent Acquisition Specialist to support high-volume recruitment within a fast-paced BPO / call center environment. This role focuses on the 180-recruitment lifecycle, including sourcing, screening, coordinating interviews and open days, maintaining recruitment data, and ensuring recruitment processes run efficiently. The ideal candidate is highly organized, administratively strong, and detail-oriented, with the ability to balance high-volume recruitment activity alongside detailed administrative responsibilities. This role requires someone who can manage multiple recruitment campaigns while maintaining accurate systems, trackers, and reporting. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Requirements

High School Diploma
Minimum 2 years’ recruitment experience within a BPO or call centre environment (essential).
Proven experience supporting high-volume recruitment campaigns.
Experience working with Applicant Tracking Systems (ATS) and HR systems.
Strong proficiency in Microsoft Excel, including maintaining trackers and recruitment reports.
Demonstrated ability to manage recruitment administration while handling active hiring pipelines.
Highly organized and detail-oriented, with strong administrative capabilities.
Ability to manage multiple recruitment processes and administrative tasks simultaneously in a fast-paced environment.
Strong tracking and reporting skills, ensuring systems remain accurate and functional.
Excellent communication skills, able to engage effectively with candidates and senior stakeholders.
Professional, proactive, and flexible, with the ability to support onsite recruitment activities and open days when required.
Ability to maintain confidentiality and manage sensitive recruitment information.
Must be authorized to work in the country where the job is based.
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
Must be willing to submit to drug screening.

Nice To Haves

An entry-level tertiary qualification in Human Resources or a related field (advantageous).

Responsibilities

Source and screen candidates for high-volume roles within the BPO / call centre environment.
Conduct initial candidate assessments and coordinate onsite interviews with hiring managers.
Coordinate and facilitate open days and recruitment drives to support volume hiring campaigns.
Manage recruitment administration alongside hiring activities, ensuring all documentation, trackers, and records are accurately maintained.
Maintain and update candidate records within the Applicant Tracking System (ATS), including hires, declines, and status updates.
Coordinate pre-employment screening, including background checks and world checks.
Create, update, and manage recruitment trackers, wage trackers, and reporting dashboards in Excel.
Ensure recruitment systems and ATS records remain accurate, organized, and up to date.
Manage multiple recruitment campaigns and requisitions simultaneously while meeting hiring deadlines.
Communicate professionally with candidates across all levels, from agent-level candidates to senior stakeholders.
Ensure recruitment activities remain compliant with South African labour legislation and company policies.