Talent Acquisition Specialist I

MCI Careers•Las Cruces, NM

About The Position

MCI is seeking a motivated, goal-oriented Talent Acquisition Specialist with at least 3 years of Recruiting or Human Resources experience. The role supports the full recruitment lifecycle, including candidate outreach, interviews, hiring administration, records maintenance, and recruitment process improvement. The specialist works independently and collaboratively, including with the Talent Acquisition Manager, to attract and hire quality candidates. Applicants must complete the full application on the company careers page, including screening questions and a brief pre-employment test.

Requirements

  • At least 3 years of Recruiting or Human Resources experience.
  • At least 18 years of age.
  • High school diploma or equivalent.
  • Experience with computer-based data entry.
  • Ability to read and speak English fluently.
  • Wired high-speed internet connection with download speeds of 20 Mbps or more.
  • Excellent organizational, written, and oral communication skills.
  • Ability to type accurately at 20 or more words per minute.
  • Ability to work regularly scheduled shifts during the hours of operation, including the training period.
  • Basic knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
  • Familiarity with computer and Windows PC applications and ability to learn new and complex computer system applications.
  • Reliability and ability to maintain regular attendance and punctuality.
  • Ability to evaluate, troubleshoot, and follow up on customer issues.
  • Aptitude for conflict resolution, problem solving, and negotiation.
  • Customer-service orientation, including empathy, responsiveness, patience, and conscientiousness.
  • Ability to multitask, stay focused, and self-manage.
  • Strong team orientation and customer focus.
  • Ability to thrive in a fast-paced environment where change and ambiguity are prevalent.
  • Excellent interpersonal skills and ability to build relationships with team members and customers.
  • Must be authorized to work in the country where the job is based.
  • Must be willing to undergo a Level II background and/or security investigation, potentially including fingerprinting, and drug screening, where applicable.

Nice To Haves

  • One year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment.
  • State or Federal work experience.

Responsibilities

  • Manage the full recruitment lifecycle.
  • Conduct phone interviews and coordinate on-site interviews.
  • Travel off-site to attract qualified candidates by posting fliers, networking in the community, and attending job fairs.
  • Collaborate with the Talent Acquisition Manager on new advertising channels, employee referral contests, and open house events.
  • Perform hiring-related administrative tasks, including criminal background checks and drug screens.
  • Complete daily and weekly reports on recruitment activities and statistics.
  • Maintain employment records and keep employee files up to date and organized.
  • Update candidate records and employee databases, including employee information and timekeeping data in human resources systems.
  • Support recruitment process improvements.
  • Stay up to date on employment laws.
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