Talent Acquisition Manager

Saatva • New York, NY

7d • $100,000 - $120,000 • Hybrid

About The Position

Saatva is seeking an operational, strategic, and results-driven Talent Acquisition Manager to evolve its recruitment function as the company expands its physical retail footprint and customer service operations. The manager will own the talent acquisition engine, overseeing hiring for more than 150 retail employees and a small number of corporate roles annually. The role leads and mentors a TA Coordinator, manages external staffing agencies, and handles recruiting for key positions directly. Its central goals are to reduce time-to-fill and cost-per-hire while maintaining hiring quality and a strong candidate experience.

This is a hybrid position requiring approximately three days of in-person collaboration per week. Eligible candidates must live within commuting distance of the NYC hub. Tuesday attendance is required at Saatva’s Whitestone, Queens headquarters, with two additional weekly in-person days at an NYC Metro Area Viewing Room.

The base salary is $100,000–$120,000 USD, with compensation determined based on experience, qualifications, and applicable state and local laws. Candidates must be authorized to work in the United States without current or future visa sponsorship.

Requirements

• At least 5 years of full-cycle recruiting experience, with significant experience in high-volume environments such as retail, customer support, or hospitality.
• At least 1–2 years of people management or mentorship experience.
• Experience with process improvement and a track record of improving recruitment processes.
• Advanced proficiency with Greenhouse ATS.
• Familiarity with ADP HRIS.
• Ability to optimize recruiting technology to automate manual workflows.
• A proven record of improving talent metrics such as time-to-fill and cost-per-hire.
• Experience building or delivering interview training to hiring managers and cross-functional teams.
• Strong operational acumen and the ability to balance candidate experience, hiring speed, and cost efficiency.
• Must be authorized to work in the United States without current or future sponsorship.
• Must be located within commuting distance of the NYC hub and able to attend in person approximately three days per week, including Tuesdays at the Whitestone, Queens headquarters.

Responsibilities

• Audit and improve recruitment workflows to eliminate bottlenecks and accelerate hiring.
• Develop and execute high-volume hiring strategies for more than 150 entry-level retail and customer service professionals annually, keeping pipelines aligned with retail opening schedules.
• Optimize recruiting technology and workflows, including Greenhouse ATS and its data integration with ADP HRIS.
• Continue and scale interview training for retail operations employees and field managers, promoting effective, compliant interviews aligned with Saatva’s brand voice.
• Direct, mentor, and develop a TA Coordinator.
• Evaluate and manage external staffing agencies against cost, quality, and performance metrics.
• Establish, track, and report talent acquisition metrics, including time-to-fill, cost-per-hire, and quality of hire, to demonstrate ROI to executive leadership.
• Recruit hands-on for key positions.

Benefits

• Comprehensive medical, dental, and vision insurance for employees and their families.
• 401(k) plan with employer match.
• Paid vacation.
• Eligibility for company performance-based bonuses.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Commuter benefits.
• Discounted gym membership.
• Employee referral bonus program.
• Discounts on Saatva products for employees, friends, and family.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed