Talent Acquisition Manager

Tricoci Salon | Spa • Schaumburg, IL

19d • $110,000 - $120,000

About The Position

The Talent Acquisition Manager leads day-to-day recruiting operations and delivers consistent, high-quality hiring outcomes for field-based and management roles across Tricoci Salon & Spa, including Med Spa positions. The role partners with Field Leadership, Education, and Human Resources to align hiring plans with business needs, training capacity, and workforce readiness.

The manager leads the recruiting team, owns recruiting systems and processes, executes full-cycle recruiting for key roles, and provides leadership with actionable insights through data, reporting, and regular communication. The position reports directly to the Director of HR and oversees a team.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
• At least 5 years of progressive recruiting or talent acquisition experience, including at least 2 years directly managing a team.
• Proven ability to use recruiting metrics and data to manage workload, monitor performance, and drive hiring outcomes.
• Experience with applicant tracking systems and recruiting platforms.
• Strong working knowledge of full-cycle recruiting processes, including experience supporting high-volume hiring environments.
• Ability to manage recruiting performance, priorities, and deadlines using key metrics.
• Focus on skills alignment, hiring effectiveness, and long-term retention outcomes.
• Strong organizational and time management skills, including the ability to manage multiple requisitions, projects, and competing timelines.
• Excellent written and verbal communication skills and a collaborative approach to partnering across teams and organizational levels.
• Detail-oriented and execution-focused, adaptable, and receptive to feedback and continuous improvement.
• Ability to work effectively independently and as part of a team, exercising sound judgment and accountability.
• Ability to maintain scheduling flexibility for candidate needs, including occasional early mornings or weekends as business demands require.
• Willingness and ability to travel locally in the Chicagoland area to salon and spa locations or attend hiring events, approximately 20–30% of the time as needed.

Nice To Haves

• Experience in a service-based, multi-location environment such as beauty, retail, hospitality, or a similar industry.
• Strong proficiency in Teamtailor or a similar applicant tracking system.

Responsibilities

• Lead, coach, and support the Recruiting team to ensure consistent execution, accountability, and performance.
• Guide recruiting efforts to align with business priorities and deliver high-quality hiring outcomes.
• Manage and execute full-cycle recruiting for management and field-based roles, including Med Spa positions, from intake through offer and hire.
• Partner with hiring managers to clarify role requirements, candidate profiles, and interview expectations.
• Support interview coordination and feedback calibration as needed to enable timely and effective hiring decisions.
• Maintain primary accountability for achieving technician headcount targets within each training class, aligned with approved budget and headcount plans.
• Lead monthly headcount forecasting with Field Leadership and Education to anticipate hiring needs and ensure training readiness.
• Advise hiring managers on interviewing, selection, and hiring decisions.
• Develop and deliver recruiting-related training for General Managers and Assistant General Managers, including interviewing best practices, compliance requirements, and use of hiring tools.
• Provide regular recruiting updates to General Managers during meetings and calls, including pipeline status, hiring metrics, and upcoming needs.
• Represent Tricoci’s culture, values, and commitment to exceptional client and team member experiences as a brand ambassador.
• Support employer brand visibility through recruiting events and social media engagement.
• Build and maintain recruiting partnerships with local professional schools and participate in hiring events as needed.
• Oversee Talent Acquisition operations, including recruiting systems, compliance, standard operating procedures, and end-to-end hiring processes.
• Own and maintain recruiting systems and data integrity, and identify opportunities to improve efficiency, scalability, and candidate experience.
• Ensure job postings, sourcing strategies, interviews, and offers align with recruiting processes, standards, and compliance requirements.
• Lead monthly recruiting performance reporting; track metrics such as time-to-fill, candidate flow, and hiring outcomes; analyze trends; and provide actionable leadership insights.
• Assist with leading and facilitating monthly executive Talent Acquisition meetings, presenting progress against hiring goals and recommendations.
• Create and distribute a weekly Talent Acquisition update to Leadership highlighting priorities, risks, progress, and performance highlights.
• Serve as the primary liaison to Field Leadership, Education, and Human Resources to align hiring strategy with onboarding, training schedules, and broader business priorities.
• Travel locally in the Chicagoland area to salon and spa locations or attend hiring events as needed, approximately 20–30% of the time.

Benefits

• Comprehensive medical and prescription insurance, with virtual visits available.
• Dental insurance.
• Vision insurance.
• Company matching 401(k) plan.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA) for health, dependent, and commuter benefits.
• Employer-paid basic life insurance, with the option to purchase supplemental coverage for the employee and family.
• Employer-paid long-term disability insurance (LTD).
• Short-term disability insurance (STD).
• Critical illness, group accident, and hospital indemnity insurance available.
• Paid time off, including vacation, holidays, and paid leave.
• Wellness benefits, including an Employee Assistance Program with five free sessions per situation.
• Growth opportunities in a diverse, inclusive, and fun working environment.
• Health insurance and 401(k) are available after meeting eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager