Talent Acquisition Lead

TaskUs•New Braunfels, TX

10d•Onsite

About The Position

The Talent Acquisition Lead is a critical leadership role responsible for executing recruitment strategies and delivering high-quality talent to meet business needs. The role leads a team of recruiters, providing guidance, performance management, and operational oversight, and connects the TA team with leadership to align goals, ensure process compliance, and maintain stakeholder satisfaction. The position oversees team performance, recruiting operations and reporting, quality assurance and compliance, stakeholder collaboration, and strategic initiatives such as onboarding new team members and supporting pilot programs. Success is measured by hiring delivery, audit and process compliance, team engagement, and stakeholder satisfaction.

Requirements

Experience managing a team and working in a recruitment-centered role.
Strong analytical skills and the ability to interpret data and drive action plans.
Excellent communication and stakeholder management abilities.
Proficiency in recruitment systems such as Workday, TalkPush, and Power BI.
Demonstrated ability to coach and develop a high-performing team.

Responsibilities

Lead daily team meetings to align priorities and identify potential risks.
Conduct weekly one-on-ones with recruiters to provide feedback, address concerns, and support career development.
Conduct weekly, monthly, and yearly performance reviews, analyze results against goals, and implement improvement plans.
Lead annual goal-setting for direct reports, aligning objectives with organizational targets.
Oversee end-of-day recruiter reports and Americas updates, tracking efficiencies such as show rates, hires, and rejection reasons.
Validate PBI dashboard and reporting accuracy and promptly correct discrepancies.
Set up and audit ramp plans, ensuring information for upcoming classes is accurate and the team is prepared.
Prepare data and lead Monthly Business Reviews to present performance updates, recognize successes, and set upcoming focus areas.
Conduct interview shadow audits and recording reviews to check process compliance, candidate qualifications, and candidate experience.
Audit Workday Evergreen requisitions and TalkPush lead flows weekly to ensure timely candidate contact and process integrity.
Participate in calibration meetings and gather evidence for PowerUs audits to ensure adherence to Global Standard Operating Procedures.
Resolve issues related to new hires, contracts, and expectations while maintaining stakeholder relationships.
Participate in weekly Capacity Planning and Staffing Syncs with WFM and Operations to assess risks and commit to hiring needs.
Attend Operations feedback syncs and use input on hired candidates to improve selection processes.
Lead onboarding and integration of new TA team members.
Support and document the implementation of new initiatives or pilot programs.
Monitor and redistribute Indeed credits and other recruitment tools to optimize their use.
Meet or exceed fill-rate progress and hiring requirements, maintain satisfactory audit results, document team development interactions, and effectively resolve escalations and align with Operations and WFM commitments.