Talent Acquisition Lead

TaskUs•New Braunfels, TX
•Onsite

About The Position

The Talent Acquisition Lead is responsible for executing recruitment strategies and delivering high-quality talent to meet business needs. The role leads a team of recruiters, providing guidance, performance management, and operational oversight, and connects the Talent Acquisition team with leadership to align goals, ensure process compliance, and support stakeholder satisfaction. The position is 100% onsite in New Braunfels, Texas. The lead oversees team performance, operational reporting, recruitment quality and compliance, stakeholder collaboration, and strategic initiatives. Success is measured by progress toward hiring requirements and fill rates, audit results, team engagement, and stakeholder satisfaction.

Requirements

  • Experience managing a team and working in a recruitment-centered role.
  • Strong analytical skills, including the ability to interpret data and drive action plans.
  • Excellent communication and stakeholder management abilities.
  • Proficiency with recruitment systems such as Workday, TalkPush, and Power BI.
  • Demonstrated ability to coach and develop a high-performing team.

Responsibilities

  • Lead daily team meetings to align priorities and identify potential risks.
  • Conduct weekly one-on-one meetings with recruiters to provide feedback, address concerns, and support career development.
  • Conduct weekly, monthly, and annual performance reviews, analyze team results, and implement improvement plans.
  • Lead annual goal setting for direct reports, aligning objectives with organizational targets.
  • Oversee end-of-day recruiter reports and Americas updates, tracking measures such as show rates, hires, and rejection reasons.
  • Validate Power BI dashboard and reporting accuracy and promptly address discrepancies.
  • Set up and audit ramp plans, ensuring information for upcoming classes is accurate and the team is prepared.
  • Prepare data and lead monthly business reviews to present performance, recognize successes, and set upcoming focus areas.
  • Conduct interview shadow audits and recording reviews to assess process compliance, candidate qualifications, and candidate experience.
  • Audit Workday Evergreen requisitions and TalkPush lead flows weekly to ensure timely candidate contact and process integrity.
  • Participate in calibration meetings and gather evidence for PowerUs audits to support adherence to Global Standard Operating Procedures.
  • Resolve issues concerning new hires, contracts, and expectations while maintaining positive stakeholder relationships.
  • Participate in weekly Capacity Planning and Staffing Syncs with WFM and Operations to assess risks and commit to hiring needs.
  • Attend Operations feedback syncs and use input on hired candidates to improve the selection process.
  • Lead onboarding and integration of new Talent Acquisition team members.
  • Support and document the implementation of new initiatives or pilot programs.
  • Monitor and redistribute Indeed credits and other recruitment tools to support optimal usage.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off, including vacation, sick leave, and holidays
  • Competitive industry salaries
  • Professional growth and internal mobility opportunities
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