Talent Acquisition/HR Business Partner

BestCare Treatment Services IncRedmond, OR
Hybrid

About The Position

The Talent Acquisition Business Partner leads and manages full-cycle recruitment, supports employee relations and compensation-related functions to ensure BestCare attracts, hires, and retains high quality talent. This role serves as a strategic business partner to leaders by delivering an exceptional candidate and employee experience; ensuring compliance with federal, state, and organizational requirements; and providing support for onboarding, offboarding, personnel record management, employee relations matters, compensation analysis, and pay equity initiatives.

Requirements

  • Bachelor’s degree in human resources, business administration, social sciences or related degree or equivalent in education and experience.
  • Minimum of 3 years of full-cycle recruitment experience.
  • Solid experience with HRIS software and applicant tracking systems.
  • Strong experience using social media platforms for strategic sourcing and passive candidate engagement.
  • Experience administering federal and state leave laws and ADA workplace accommodations.
  • Minimum 3 years working with compensation plans, position classification, and maintaining job descriptions.
  • Minimum of 3 – 5 years in employee relations conducting confidential investigations.
  • HRCI-PHR / SPHR or SHRM-CP / SCP Certification or the ability to obtain within 1 year from hire.
  • Must maintain a valid Oregon Driver License or ability to obtain 30 days from hire.
  • Proven knowledge and abilities to perform in the areas of recruitment, compensation, employee relations, project management, facilitation, training, process development, research, analysis and problem solving.
  • Demonstrated knowledge and understanding of HR best practices, Labor Law, fair and inclusive workplace, and other regulations.
  • Proficiency in MS Office 365 (Word, Excel, Outlook), HRIS platforms, databases, virtual meeting platforms, internet, and ability to learn new or updated software.
  • Must have strong interpersonal and customer service skills with ability to build and maintain positive relationships.
  • Knowledge of and ability to maintain strict confidence as required by HIPAA, 42 CFR, Oregon Statutes and related federal and state privacy laws and regulations.
  • Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively.
  • Ability to work effectively and respectfully in a diverse, multi-cultural environment.
  • Ability to work independently as well as collaboratively with a spirit of cooperation and compassion.
  • Strong communication skills (oral and written).
  • Strong organizational skills and attention to detail, accuracy, and follow-through.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Critical thinking skills and ability to function well and use good judgment in a high-paced and at times stressful environment.

Nice To Haves

  • Experience with Paylocity’s HRIS platform a plus.
  • Bilingual in English/Spanish a plus.

Responsibilities

  • Manage the Recruitment Module within the HRIS Talent Acquisition platform, including workflows, job posting templates, communication notices, and system processes.
  • Partner with leaders to support requisitions by updating job descriptions, posting vacancies, ensuring timely removals, and aligning hiring needs with organizational goals.
  • Identify and utilize effective recruiting boards and sourcing strategies based on position requirements.
  • Actively engage in outreach, networking, and recruiting activities to build talent pipelines.
  • Represent BestCare at job and career fairs that provide meaningful return on investment.
  • Participate in interviews as needed and provide guidance and training to supervisors on recruitment best practices.
  • Monitor, manage, and report on recruitment activities and metrics; proactively communicate progress and barriers to stakeholders and the Talent Acquisition team.
  • Tactfully drive the hiring process, ensuring credentials are collected, filed, and routed to Credentialing staff in a timely manner.
  • Deliver an outstanding candidate experience across the entire recruitment lifecycle, serving as BestCare’s first point of contact for applicants and inquiries.
  • Communicate professionally and consistently with candidates via multiple channels, including status updates for non selected applicants.
  • Conduct prescreening interviews to confirm candidate qualifications and eligibility.
  • Develop and review interview questions in accordance with regulations, organizational standards, and best practices.
  • Coordinate interview scheduling, reference checks, and background checks in collaboration with hiring managers and interview teams.
  • Provide consultation to leaders on recruitment processes, policy, technology, labor market trends, and best practices.
  • Prepare conditional offer letters and ensure completion of onboarding and background authorization processes.
  • Act as a strategic partner by using recruitment data and market insights to support workforce planning and identify future talent gaps.
  • Drive continuous improvement of recruitment systems and processes to enhance efficiency, scalability, and candidate experience.
  • Champion BestCare’s employer brand and support hiring managers in representing the organization’s culture and mission.
  • Oversee, manage, and provide updates on all team recruitment activities and metrics.
  • Communicate consistently and proactively with hiring managers and key stakeholders to ensure alignment and remove barriers.
  • Tactfully drives the hiring process to meet KPIs and metrics.
  • Create employee profiles in the HRIS and complete onboarding preparation steps in accordance with federal, state, and organizational record retention requirements.
  • Coordinate New Hire Orientation in collaboration with Training & Development, including materials, scheduling, and communications.
  • Schedule exit interviews as requested and analyze exit interview data to identify trends.
  • Support offboarding processes.
  • Monitor and maintain promotional swag for job fairs, onboarding new employees, and other approved recognition/rewards initiatives.
  • Assist with personnel related projects and/or program audits.
  • Performs in partnership with HRBPs confidential investigations and/or supervisor complaints or issues.
  • Participate in salary surveys, evaluating wage offers for hires, transfers, and promotions, and conducting pay equity analyses to ensure internal equity and market competitiveness.
  • Perform other duties as assigned.
  • Models BestCare’s mission, vision, and values, promoting integrity, compassion, and collaboration.
  • Supports the organization’s commitment to equity and inclusion, fostering an environment of open-mindedness, cultural awareness and respect for all individuals.
  • Aligns department goals with organizational strategic initiatives.
  • Complies with Code of Conduct, Business Ethics, Employee Handbook, and all relevant policies and OARs.
  • Maintains professionalism, confidentiality, and compliance with HIPAA, 42 CFR, and Oregon statutes.
  • Completes assigned training timely and satisfactorily, and attends other seminars, training, and educational opportunities to develop professional skills and abilities.
  • Ensures that any required certifications and/or licenses are kept current and renewed timely.
  • Works independently and collaboratively as a positive member of the BestCare team.
  • Performs other organizational duties as assigned.
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