Whale's Rib Takeout/Food Runner
About The Position
The Takeout/Food Runner supports food and beverage service by entering orders into the POS system, retrieving and delivering orders, assisting coworkers with table appearance and running food and drinks, and helping guests at curbside pickup. The role also handles guest payments, shift changes, opening and closing duties, assigned sidework, and packing and verifying ToGo orders with guests. Employees must follow company safety and sanitation policies and procedural training, and be knowledgeable about menus, promotions, and specials so they can answer guest questions clearly. The position requires working flexible hours in a fast-paced environment and meeting the stated physical demands.
Requirements
- Be able to stand and walk for 100% of the shift.
- Be able to reach, bend, and stoop frequently.
- Be able to deliver plates and clear tables of plates and glasses, including lifting up to 50 lbs.
- Be able to speak, read, and write English.
- Be able to read and write handwritten guest checks and notes.
- Complete and pass the Florida Responsible Vendor program in compliance with Whale's Rib and Florida statutes.
- Complete and pass the food safety certification program in compliance with Whale's Rib and Florida statutes.
- Be able to work flexible hours.
- Be able to work in a fast-paced environment.
Responsibilities
- Follow company safety and sanitation policies and procedural training.
- Support fellow employees with table appearance and running food and drinks as needed.
- Know Food & Beverage menus, items, current promotions, and specials; answer guests’ questions verbally and clearly.
- Accurately enter orders into the POS system.
- Retrieve food or drink orders from the kitchen or bar and deliver them to guests in a timely manner.
- Collect guest payments by credit card, cash, or gift card; ensure transactions are correct, use the POS efficiently, and calculate and deliver correct change promptly.
- Perform shift changes, opening and closing duties, and assigned sidework.
- Pack and verify all ToGo orders with the guest.
- Greet guests at the curbside pickup area.
Benefits
- Five-day work week.
- Paid vacation: one week after year one, two weeks after two years, and three weeks after ten years.
- Medical and dental programs available.
- 401(k) plan with immediate eligibility; must be 21 or older to enroll.
- Shift meals at 50% off.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
