Tailored Care Management Supervisor

Easterseals PORT HealthElizabeth City, NC
Hybrid

About The Position

Easterseals PORT Health is seeking a Supervisor to guide their Tailored Care Management team. This role involves leading a dynamic team in delivering whole-person care that empowers individuals living with mental health challenges, substance use disorders, and disabilities. The position is described as a calling to lead a team that restores hope, renews dignity, and reimagines possibilities.

Requirements

  • A Master’s degree in a human services field
  • Full or provisional license: LCAS, LMFT, LCSW, LCMHC, or RN
  • At least 3 years of experience in care management, coordination, or case management
  • Strong communication, crisis de-escalation, and strategic problem-solving skills
  • A valid driver’s license and insurance for work travel

Responsibilities

  • Champion innovative care for individuals across Nash, Edgecombe, Halifax, and Dare counties.
  • Mentor and support Care Managers to deliver high-quality, person-centered services.
  • Drive program excellence through strategic planning, quality improvement, compliance, and fiscal oversight.
  • Foster collaboration and creativity while keeping people—clients and staff—at the heart of everything we do.

Benefits

  • Competitive salary: $61,000–$63,000 based on experience
  • Flexible hybrid schedule: Work-from-home + community-based service opportunities
  • Supportive hours: Monday–Friday, 8 AM–5 PM, with flexibility for team and client needs
  • Generous PTO and holidays
  • Medical, Dental, Vision + FSA
  • Life & Disability Insurance
  • 403(b) Retirement Plan
  • Employee Assistance Program & Legal Services
  • Professional development & training opportunities, including AHEC
  • Student Loan Forgiveness (PSLF) eligible
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