About The Position

The Tailor delivers a best-in-class Tailoring experience and quality products to consumers through customer service, sales, and Tailor Shop operations. Reporting to the Store Manager, the role performs basic and technical alterations, addresses tailor-related consumer concerns, and supports the store team with education and training on Tailor Shop services and standards. The Tailor follows Levi’s policies and procedures, supports the store’s service approach and omnichannel experience, and handles cash and Tailor Shop merchandise operations in compliance with store policy. The role calls for someone who values originality, integrity, empathy, courage, and performance; is knowledgeable about denim, textiles, fabrics, sewing, tailoring, and repair; and is interested in fashion and current trends. The position is part-time at Levi’s NorthPark Center in Dallas, Texas. The position is expected to be filled by January 20, 2027.

Requirements

  • Minimum age of 16.
  • At least 3 years of sewing or tailoring experience.
  • Strong knowledge of jeans construction.
  • Thorough knowledge of machines used to sew denim products.
  • Understanding of textiles and fabrics, with proven sewing, tailoring, and textile repair skills.
  • Thorough understanding of the denim industry and current and upcoming trends.
  • Strong communication skills, internally and externally.
  • Fashion savvy and interest in current trends.
  • Ability to manage multiple tasks in a busy environment.
  • Availability for a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift up to 40 pounds and frequently stand, walk, kneel, squat, bend, reach overhead, and climb ladders, with or without reasonable accommodation.
  • Reliable transportation.

Nice To Haves

  • Formal training in apparel design is preferred but not required.

Responsibilities

  • Perform basic alterations, including hemming, patching and repair, and tapering.
  • Perform more technical alterations, including tailoring items other than jeans and detailed appearance-altering processes that may require specialized equipment.
  • Provide strong customer service and resolve tailor-related consumer concerns in line with company policy and consumer satisfaction goals.
  • Partner with store management on elevated consumer issues.
  • Educate and train store teams on customer offerings and Tailor Shop services.
  • May train Tailors within the district or region on Tailor processes and Levi’s Tailoring standards.
  • Comply with Levi’s Stores policies, procedures, and programs, and follow store management directives.
  • Suggest looks using current trends and promotions that suit consumer needs and align with Levi’s service approach.
  • Promote Levi’s omnichannel experience by engaging consumers with the Red Tab Loyalty program.
  • Handle cash and Tailor Shop merchandise operations and procedures in compliance with store policy.
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